Recollective vs Trustmary
Recollective
recollective.com
Trustmary
trustmary.comSide by side
| Figure | Recollective | Trustmary |
|---|---|---|
| Price from | $2/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 8 |
| Spec score · Consumer Video Feedback Software | 8.0 (#5) | 7.7 (#9) |
| Audience | The platform is built for global brands and enterprises, insights teams, and market research agencies running short- and long-term research programs. | Trustmary says it is built for service-led B2B and B2C companies that continually acquire customers and whose buyers consider previous customers’ experiences. |
| Founded | 1998 | 2016 |
| Headquarters | Ottawa, Ontario, Canada | Jyväskylä, Finland |
| Integrations | Listed integrations and connection options include Okta, OpenID Connect, Google, Facebook, SSO, webhooks, and a no-code Qualtrics integration. | Native integrations include HubSpot, Pipedrive, QuickBooks, and Google Sheets, with Zapier and Make available to connect more apps. |
| Product | Recollective is an online qualitative research and insight community platform for collecting, analyzing, and acting on customer feedback. | Trustmary automates customer feedback and review collection, publishes reviews on websites, and makes customer experience data available to AI and search engines. |
| Support | Technical support is included regardless of plan tier, and the company lists study programming, full-service moderation, and custom reporting among its services. | The company provides a Help Center and says its pricing tiers include onboarding support. |
Plans
Recollective
- Live Only$475 a month
- Qual Live + Async$750 a month
- Connect$1,250 a month
- Live Only video minutes$2 a month
Trustmary
- SoloPrice not published
- Build Your Plan$26 a month
- Starter$203 a month
- Business$463 a month
- AI Visibility€1,990 a year
- Starter€2,990 a year
- Business€5,590 a year
- Enterprise€9,990 a year
In their own words
Recollective
Recollective has no write-up on Specifiction yet; its figures are above.
Trustmary
Trustmary is software for collecting customer feedback and reviews, displaying reviews on websites, and making customer experience information available to AI tools and search engines. Branded surveys can combine satisfaction measures, open feedback, and review requests. The platform adds automated reporting, alerts, and AI analysis that organizes feedback into themes and tips. Its customizable website review widgets need no coding and support review schema markup. Surveys and testimonial forms can go out by URL, QR code, email, SMS in Europe, website or app embed, or email signature. Trustmary imports reviews from Google, Facebook, G2, Capterra, TripAdvisor, and Yelp, with spreadsheet and manual imports also supported. Native integrations include HubSpot, Pipedrive, QuickBooks, and Google Sheets; Zapier and Make can connect other apps. The AI-optimized profile page presents customer experience and service details to tools such as ChatGPT, Gemini, and Perplexity. A free plan is available; Build Your Plan costs $26 a month, billed annually.