Recollective vs UserTesting
Recollective
recollective.com
UserTesting
usertesting.comSide by side
| Figure | Recollective | UserTesting |
|---|---|---|
| Price from | $2/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Consumer Video Feedback Software | 8.0 (#5) | 7.5 (#13) |
| AI analysis | Ask AI can query qualitative data in natural language and return sourced answers linked to participant statements and activities. | The platform uses AI-powered analysis to synthesize video, text, and behavioral data and surface themes, patterns, and insights. |
| Headquarters | Ottawa, Ontario, Canada | Bellevue, Washington, United States |
| Integrations | Listed integrations and connection options include Okta, OpenID Connect, Google, Facebook, SSO, webhooks, and a no-code Qualtrics integration. | Listed integrations include Figma, FigJam, Jira, Jira Product Discovery, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. |
| Product | Recollective is an online qualitative research and insight community platform for collecting, analyzing, and acting on customer feedback. | UserTesting is a video-first human insight platform that lets organizations gather feedback from real people on experiences and build customer empathy. |
| Support | Technical support is included regardless of plan tier, and the company lists study programming, full-service moderation, and custom reporting among its services. | Ultimate offers optional Premier Support with 30-minute Power Sessions; Ultimate+ includes Premier Support+ with a dedicated consultant and 1-hour Power Sessions. |
Plans
Recollective
- Live Only$475 a month
- Qual Live + Async$750 a month
- Connect$1,250 a month
- Live Only video minutes$2 a month
UserTesting
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request
In their own words
Recollective
Recollective has no write-up on Specifiction yet; its figures are above.
UserTesting
UserTesting is a video-first platform for collecting feedback from people on ideas, designs, prototypes, websites, apps, and campaigns at any stage before or after launch. Its AI analysis brings together video, text, and behavioral data to identify themes and patterns. Teams can recruit participants for moderated or unmoderated sessions, and test mobile apps on iOS and Android phones and tablets. The Advanced plan includes surveys, interaction and think-out-loud tests, and moderated Live Conversation sessions. Ultimate adds AI test creation and analysis, an Insights Hub, card sorting, tree testing, and custom audiences; Ultimate+ adds a Figma plugin, custom insights services, and Premier Support+. Listed integrations include Figma, Jira, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. A Results API v2 provides access to QXscores, session data, videos, and transcripts, alongside legacy API v1 endpoints. UserTesting is paid, has no free plan, and offers a free trial. Pricing is customized by users, types, and features, so customers must request a quote.