Reelo vs Sidedoor
Reelo
reelo.io
Sidedoor
thesidedoor.coSide by side
| Figure | Reelo | Sidedoor |
|---|---|---|
| Price from | ₹2,000/mo | £12.42/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Restaurant Marketing Software | 8.9 (#1) | 8.8 (#2) |
| API | The official site links a POS Integration API hosted in a public Postman documentation collection. | Sidedoor exposes a JSON REST operator API under /api/* for venues, availability, bookings, events, vouchers, guests, branding and widgets. |
| Integrations | Reelo says it integrates natively with 35+ restaurant POS systems in India, including Petpooja, DotPe, eZee Optimus, AllPOS, and Ciferon. | The named connected integrations are Alliance iPOS, Google Business and Stripe; Square and Epos Now are listed as upcoming. |
| Product | Reelo describes itself as a customer engagement platform with marketing tools for retailers. | Sidedoor describes itself as a dual-sided bookings and venue management platform with a guest-facing app and an operator-facing app. |
| Support | Reelo lists [email protected] and +91-8238369641 for support questions. | Sidedoor lists weekday support hours of 10am–5pm and says it aims to answer enquiries within one business day. |
| What it does | Reelo is a restaurant marketing, loyalty and customer-insights platform for restaurants, cafés, bars, QSRs and cloud kitchens. | Sidedoor combines guest bookings, venue reservations, guest lists, events, vouchers, marketing, CRM, analytics and business intelligence in one hospitality platform. |
Plans
Reelo
- Forever FreeFree
- Forever FreeFree
- Membership plan₹2,000 a month
- Growth Yearly₹3,250 a month
- Growth Yearly₹3,250 a month
Sidedoor
- FreeFree
- Starter£99 a month
- Premium£149 a year
- Pro£299 a month
- Max£499 a month
- Premium Plus£999 a year
In their own words
Reelo
Reelo is a customer engagement platform for retailers, with marketing tools focused on restaurants and repeat business. Its loyalty program supports points, cashback, free items and tiered perks, with customizable branding. In the CRM, POS orders update guest spend, visit history, average order value and preferences, which can support audience targeting and campaigns to upsell, re-engage customers or increase order value. Reelo says it connects by API to more than 35 restaurant POS systems in India, including Petpooja, DotPe, eZee Optimus, AllPOS and Ciferon. The connection requires no new hardware and is usually set up within 24–48 hours. Its mobile app provides access to sales, feedback, campaigns and customer sections. The Forever Free plan includes SMS and email campaigns, customer insights and business insights. Growth adds features including automated campaigns, feedback tools, custom loyalty programs, customer data export and custom QR codes. Growth costs ₹3,250 per month per outlet and has a 14-day trial; after the trial, users can upgrade or continue on Forever Free. Reelo is available on Android, iOS, web and via API.
Sidedoor
Sidedoor is a bookings and venue management platform with distinct guest-facing and operator-facing apps. Guests can browse participating venues, request guest-list entry, reserve tables and check in with QR codes. Free membership includes guest-list bookings, priority queue skips at participating venues, reward points and five free keys. Venue tools include reservations, guest lists, ticketed events, gift vouchers, email marketing, analytics and business intelligence. Venue staff can use native Android and iOS apps offline. The operator platform offers role-based access by venue and module, administrative audit logging and lock-screen protection on shared devices. Sidedoor says its hosting and databases are encrypted, passwords are hashed, optional two-factor authentication is available, and Stripe processes card payments without Sidedoor storing full card numbers or CVV codes. Connected services include Alliance iPOS, Google Business, Stripe and an open API; Square and Epos Now are listed as coming soon. Developers can use REST API documentation and tokens. Venue plans include Starter at £99 per month, Pro at £299 per month and Max at £499 per month; paid guest memberships are annual.