Remedly vs Symplast
Remedly
remedly.comSymplast
symplast.comSide by side
| Figure | Remedly | Symplast |
|---|---|---|
| Price from | — | $300/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Plastic Surgery Software | 7.7 (#5) | 8.1 (#4) |
| Spec score · Medical Spa Software | 7.6 (#12) | 8.1 (#7) |
| Spec score · Medical Spa Scheduling Software | 7.8 (#18) | 8.2 (#10) |
| API | The Leads API transfers leads from a CRM to Remedly and uses the OpenAPI standard and OAuth2 authentication. | A public Swagger page exposes an Audit Services API with audit-entry and tenant-management endpoints. |
| EHR | The EHR includes customizable charting, patient history, self-scheduling, consent forms, and medical history. | The EHR provides customizable templates, voice-to-text, AI Scribe, coding, digital histories, e-prescribing and virtual consultations. |
| Headquarters | Oakland, California, United States | Symplast lists its address as 6750 N. Andrews Ave., Suite 200, Fort Lauderdale, Florida 33309. |
| Integrations | Named integrations include Square, Global Payments, 360 Payments, TriZetto, Claim.MD, DrFirst/Rcopia, Twilio, LabSoft, and Concord Technologies. | The public integrations page currently lists ImageAssist, which synchronizes standardized clinical photographs into patient charts. |
| Practice management | Practice management includes appointment calendars, multi-location scheduling, and appointment confirmation and rescheduling. | Practice-management tools cover scheduling, digital intake, reminders, analytics, inventory and daily operations. |
| Product | Remedly combines EHR, practice management, revenue cycle management, patient communications, marketing, reporting, and analytics in one platform. | Symplast is a cloud-based EHR and practice management platform built for aesthetic medicine practices. |
| Security | Remedly says its cloud servers are physically secured, have automated backups, and provide controls for managing access; it describes its features and patient portal as HIPAA-compliant. | Symplast markets HIPAA-secure communications, media and AI running inside its HIPAA-compliant infrastructure. |
| Support | The maker says it provides 24/7 support and offers a personal Customer Success Manager as a separate service. | Symplast states that every plan includes access to real-person support within 60 seconds. |
Plans
Symplast
- Basic$300 a month
- GrowthPriced on request
- LaunchPriced on request
- VelocityPriced on request
In their own words
Remedly
Remedly combines electronic health records, practice management, a patient portal, and revenue cycle management for medical practices. Its EHR includes customizable charting, patient histories, electronic signatures, self-scheduling, consent forms, and ICD-10-ready charting. Practice-management tools cover appointment calendars, multi-location scheduling, confirmations, and rescheduling; patients can use the portal to view appointment history, treatment plans, forms, and balances. Billing tools include claim tracking and scrubbing, superbills, remittances, payment collection, and reporting. The service also lists e-prescribing, eFax, eLabs, payment processing, and integrations such as CRM and a Leads API. Remedly is cloud-based and browser-accessible on desktops and mobile devices, including PCs, Macs, and smartphones. It offers a 7-day free trial with full feature access, onboarding assistance, and no credit card requirement. Pricing is available by contacting sales; the listed plan notes that revenue cycle management costs extra. Remedly highlights solutions for plastic surgery, medical spas, mental health, and weight loss practices.
Symplast
Symplast is a cloud-based EHR and practice management platform built for medical aesthetics, including plastic surgery practices and med spas. Its clinical tools include customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. A branded patient app supports secure messaging, push notifications, consent forms, photo sharing, virtual visits and invoice payments. CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Symplast Payments supports card processing, remote payment links, recurring plans, CareCredit integration and patient app payments. The company says it can migrate data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included. It describes its patient app and media management as HIPAA-secure or HIPAA-compliant, and says each plan includes access to real-person support within 60 seconds. The platform is available on Android, iOS, macOS, web and Windows. Pricing is on request. The standard agreement is one year with monthly payments and a one-time setup fee for implementation and migration.