Remelo vs SMS Meeting

Remelo is a web-based appointment reminder system for businesses, with online booking and rescheduling. It can send reminders by SMS, email, or voice at times and frequencies chosen by the business, using branded templates that can include client or company details. Clients can reply to SMS reminders, and staff can answer or send one-off messages from the dashboard. Booking pages let clients book or change appointments online. Remelo lists integrations with Google Calendar, Outlook Calendar, Office 365 Calendar, and iCloud Calendar; it says Google Calendar is checked for new or cancelled appointments approximately every five minutes. For Outlook reminders, it reads client email addresses or mobile numbers from the event title. Staff can have individual accounts with limited access to admin settings and client records. The free Newbie plan includes 25 appointments, one staff member, and one online booking page. Pro costs $15 a month, Business $35 a month, and Enterprise $60 a month, each billed Pay Monthly. Remelo is the trading name of Search Ventures Ltd, headquartered in London, United Kingdom.

SMS Meeting sends appointment confirmations and reminders by text from Microsoft Outlook, Google Calendar, or connected business software. Its Microsoft-certified Outlook add-in supports appointments, ordinary meetings, and Microsoft Teams meetings. The Google-certified extension handles Google Meet events and can include meeting links in reminders. Message templates can insert a recipient’s name, appointment date, time, and place. The JSON REST API uses API-key authentication and supports immediate or scheduled sends plus delivery-receipt webhooks. It can connect to management systems, ERPs, patient portals, citizen portals, and in-house applications. STOP replies are reported so connected systems can stop non-essential messages to that recipient. Customer and recipient data are hosted within the European Union, with stated data-minimisation and retention controls. SMS Meeting recommends excluding detailed medical, legal, or financial information from texts. Essential costs €7.50 a month per user and Pro costs €9.50 a month per user, both excluding VAT; SMS credits are separate. A 14-day trial is available, but unused credits are not refunded.