RemoteView vs ScreenMeet Remote Support
RemoteView
remoteview.com
ScreenMeet Remote Support
screenmeet.comSide by side
| Figure | RemoteView | ScreenMeet Remote Support |
|---|---|---|
| Price from | $3.99/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 6 | 4 |
| Spec score · Remote support tools | 8.2 (#22) | 8.8 (#9) |
| Spec score · Remote Support Software | 8.1 (#27) | 8.7 (#10) |
| Collaboration | The features page describes simultaneous team connections, email invitations, screen sharing, and session recording. | Sessions support co-browsing, live sessions, multi-agent collaboration, chat and session transfer. |
| Encryption | A financial-sector case page says sessions use 256-bit AES end-to-end encryption and a secondary channel with 256-bit SSL encryption. | The security document says session data is encrypted using TLS and DTLS 1.2+ in transit and AES-256 for sensitive data at rest. |
| Founded | 2001 | 2015 |
| Headquarters | Seoul, Republic of Korea | United States |
| Integrations | The terms describe RemoteAPI as a modular product with 18 remote support functions that can be incorporated into existing software through API configuration. | Native one-click integrations are offered for ServiceNow, Salesforce Service Cloud and Tanium. |
| Security controls | Security options include OTP or email two-step login, password rules, remote screen locking, and IP/MAC access restrictions. | The product offers consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. |
| Support | The product page says technical support is available through the website, email, and phone. | ScreenMeet advertises 24x7 global support, implementation guidance and ongoing platform optimization. |
Plans
RemoteView
- Standard$3.99 a month
- Enterprise$6.50 a month
- Pack 100$30 a month
- Pack 300$80 a month
- Pack Unlimited$227 a month
- ServerPriced on request
ScreenMeet Remote Support
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
In their own words
RemoteView
RemoteView has no write-up on Specifiction yet; its figures are above.
ScreenMeet Remote Support
ScreenMeet Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. Its tools include remote access and control, screen sharing, file transfer, diagnostics, and unattended support, along with multi-monitor support, session transfer, annotation, and session recording. AI session summaries generate case notes, while Agent Assist offers real-time troubleshooting recommendations. The product runs inside ServiceNow, Salesforce, and Tanium workflows; sessions can launch from those interfaces and activity can be documented in incidents or tickets. Security controls include consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. ScreenMeet says it maintains annual SOC 2 Type 2 and ISO 27001 certifications and supports GDPR compliance. Its security document describes TLS and DTLS 1.2+ encryption in transit and AES-256 for sensitive data at rest. It supports desktop, mobile, and browser access, as well as API. The stated requirements include Windows 11, Windows Server 2022 and 2025, macOS 15 and 26, Ubuntu 18.04.3+, Red Hat 7.6+, iOS 12.3.x+, and Android 13+. Pricing is on request; a 14-day trial is listed.