RentMerchant vs RentPay
RentMerchant
rentmerchant.comRentPay
rentpay.com.auSide by side
| Figure | RentMerchant | RentPay |
|---|---|---|
| Price from | $15/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Rent Payment Software | 7.8 (#16) | 8.7 (#8) |
| Payment methods | Tenants can pay by bank transfer or debit and credit card, either once or through autopay. | The service supports direct debit, PayID, BPAY, bank transfer, Mastercard, Visa, American Express, PayPal, Alipay, WeChat Pay and UnionPay. |
| Security | Payments are processed by Stripe, raw card and bank numbers are not stored by RentMerchant, and accounts can use two-factor login. | Funds are held in an Australian bank trust account, and personal and payment information is stored in a secure high-security data centre. |
| Support | The contact page says a real person usually responds within one business day. | Australian-based support is available Monday to Friday from 8:30am to 6:30pm AEST by phone and email. |
Plans
RentMerchant
- FreeFree
- Pro$15 a month
- Pro (month-to-month)$20 a month
- CustomPriced on request
In their own words
RentMerchant
RentMerchant provides online rent collection and property management for independent landlords, with web and iOS access. Tenants can pay by bank transfer or debit and credit card, either once or through autopay. The system sends monthly recurring invoices, payment reminders, and automatic late fees. A tenant portal supports payments, payment-history and ledger viewing, and repair requests. Landlords can collect online applications and obtain electronic lease signatures with an audit trail. Property owners can receive read-only logins showing collections, fees, and net amounts. Reports include CSV and Schedule E exports, and landlords can import properties in bulk from CSV. Payments are processed by Stripe; RentMerchant says it does not store raw card or bank numbers, and accounts can use two-factor login. The Free plan costs nothing and supports up to three properties. Pro costs $15 a month billed annually for unlimited properties and units, while month-to-month Pro costs $20 a month. ACH payments on Free cost 0.8% capped at $5 plus a $2 RentMerchant fee; the $2 fee is waived on Pro.
RentPay
RentPay is a rental-payment platform for tenants who pay rent through an agent. It lets users set weekly, fortnightly or monthly deposits, and can debit funds on payday before rent is due. Payments can be made by bank transfer, PayID, BPAY, debit or credit card, PayPal, Alipay, WeChat Pay or UnionPay. Cleared account funds earn 2.50% p.a. before transfer to the agent’s trust account. The free account has no monthly, signup or money-sending fee, but payment-method charges apply, including 1.15% for cards and $1.00 for BPAY. Its wallet limit is $9,999, with interest calculated only on balances up to $9,500. Other services include bill smoothing, Paylab rewards transferable from participating Australian retailers, and Scorebuilder, which reports account status monthly to illion. Users can see payment history in the app, but cannot download it. RentPay is available on Android, iOS and web.