RentSafe vs TenantAlert
RentSafe
rentsafe.leaseTenantAlert
tenantalert.comSide by side
| Figure | RentSafe | TenantAlert |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 4 |
| Spec score · Tenant Screening Software | 7.9 (#9) | 7.2 (#21) |
| Founded | 2018 | 1988 |
| Security | RentSafe says it maintains physical, electronic, and procedural safeguards against loss, theft, unauthorized access, destruction, misuse, and modification of personal information. | The privacy policy says payment information is encrypted on secure servers and access to information is limited by code names and passwords. |
| Support | RentSafe lists support contact details at 920 I Street NW #705, Washington, D.C., and telephone 202-494-1792. | Live customer support is available Monday through Friday from 7:30 a.m. to 5:00 p.m. Pacific time, and the screening service is automated and available 24/7. |
Plans
TenantAlert
- BASIC$24.95, paid once
- PLUS$29.95, paid once
- PRO$39.95, paid once
- PREMIER$49.95, paid once
In their own words
RentSafe
RentSafe is a web-based tenant-screening platform for property managers, landlords, and renters. Property managers can create customized rental applications and separate links for each property, then view applications and real-time results in a centralized dashboard. Screening reports include a full credit report, national eviction search, and national criminal background check; RentSafe partners with TransUnion for credit reporting. It says checks are processed instantly, with results reaching the dashboard within seconds. The credit inquiry is soft and does not affect an applicant’s credit score. Renters can submit applications, upload documents, invite roommates, and follow application status through the portal. Managers can start screening after account creation without credentialing. The Property Manager plan is free and lists unlimited applications. A renter application costs $45, paid once for each adult applicant and includes one application report. RentSafe does not make application decisions: landlords or property managers decide whether to approve applicants.
TenantAlert
TenantAlert provides tenant screening reports for landlords, property owners, property managers, and real estate brokers. Depending on the report, screening can cover credit history and scores, criminal and eviction searches, check verification, address history, tax liens, judgments, and other verification services. Credit reports are available from Equifax, Experian, or TransUnion. Its listed plans are charged per report: BASIC is $24.95, paid once, PLUS is $29.95, paid once, PRO is $39.95, paid once, and PREMIER is $49.95, paid once; the landlord or tenant pays. In the standard application flow, applicants receive an emailed link to apply, verify identity, and authorize release of their credit report. Approved, underwritten clients can instead access instant credit reports without waiting for applicant authorization. The API supports JSON, webhooks, sandbox access, and configurable workflows; API screening reports start at $0.50, with prices varying by report and volume. TenantSelect offers configurable screening recommendations. LeaseGuarantee covers lost rent, damages, and legal expenses up to $10,000, with an annual fee starting at $299. The service is available on web and through an API.