RepliFast vs ReviewInc
RepliFast
replifast.comReviewInc
reviewinc.comSide by side
| Figure | RepliFast | ReviewInc |
|---|---|---|
| Price from | $12/mo | $499/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 6 |
| Spec score · Restaurant Review Management Software | 7.9 (#13) | 8.2 (#8) |
| Headquarters | Miami, Florida, United States | Woodland Hills, California, USA |
| Languages | The site says replies are written in the reviewer’s language and advertises support for more than 50 languages. | G2 lists support for 20 languages, including English, Spanish, French, German, Chinese, Japanese, and Arabic. |
| Support | The About page says founder Kevin Hofmann handles support and gives customers his email rather than an outsourced ticket queue. | Enterprise customers receive onboarding, a dedicated account manager, and a U.S.-based support team. |
| What it does | RepliFast drafts replies to Google reviews in a business’s voice and can post them to Google. | ReviewInc combines online reputation management and customer-experience tools in one dashboard for monitoring, collecting, responding to, and sharing reviews. |
Plans
ReviewInc
- Full Service$799 a month
- Full Service$499 a month
- BASICPriced on request
- ENTERPRISEPriced on request
- MONITORPriced on request
- PROPriced on request
In their own words
RepliFast
RepliFast drafts responses to Google reviews in a business’s voice and can publish them to Google. A business connects its Google Business Profile by authorizing access through a Google account. Users can review and approve each suggestion or set autopilot rules by star rating. RepliFast can propose a voice based on the business website, with controls for tone, style, and custom instructions. It writes replies in the reviewer’s language and advertises support for more than 50 languages. Businesses can import existing reviews and draft responses in batches. The free plan includes five AI-generated replies per month for one business location, brand voice presets, and manual review sync. Starter is $12 a year as listed, with the plan described as $12/mo billed $144/year; Pro is $29 a month. RepliFast runs on the web and is aimed at small businesses managing Google reviews and profiles. Its policy says Google tokens are encrypted in transit and at rest, passwords are not requested or stored, and cached review data is retained for no longer than 30 days.