Reply.io vs Ring.io
Reply.io
reply.io
Ring.io
ring.ioSide by side
| Figure | Reply.io | Ring.io |
|---|---|---|
| Price from | $59/mo | $90/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 7 | 14 |
| Spec score · Sales Engagement Software | 7.9 (#27) | 8.8 (#8) |
| Founded | 2014 | 2009 |
| Headquarters | Offices in the United States, Canada, and Ukraine | Arlington, Virginia, United States |
| Product | Reply describes itself as a sales engagement and cold email outreach platform for businesses, founders, marketers, sales teams, and SDR teams. | Ring.io is a sales engagement platform for outbound teams that runs calls, email, and SMS as steps in sequences from inside a CRM. |
| Security | Reply states that data is protected using encrypted transport protocols and that production access is limited to authorized personnel. | Ring.io says data at rest and in motion is encrypted and that it uses AWS and Twilio to host production infrastructure. |
| Support | The pricing FAQ says in-app chat support targets a response time under 15 minutes during operating hours of 2 AM–7 PM EST. | The support team is available Monday through Friday from 9am to 6pm EST, with email and chat support listed on the FAQ page. |
| Trial | Reply offers a 14-day free trial with access to core features including the B2B database, multichannel sequences, reports, API, integrations, and AI features. | Ring.io offers a 21-day trial for teams considering a team plan. |
Plans
Reply.io
- Email Volume$59 a month
- Multichannel$89 a month
- Agency Core$210 a month
- Agency AI SDR$500 a month
- AI SDR Starter$500 a month
- AI SDR Growth$1,500 a month
- AI SDR EnterprisePriced on request
Ring.io
- Startup$120 a month
- Growth$155 a month
- Enterprise$300 a month
- Free PlanFree
- Free SoloFree
- Startup (annual)$90 a month
- Growth (annual)$120 a month
- Startup (monthly)$120 a month
- Growth (monthly)$155 a month
- Enterprise (annual)$250 a month
In their own words
Ring.io
Ring.io is a sales engagement platform for outbound teams, organizing calls, email and SMS into CRM-based sequences. It lists Salesforce, HubSpot, Zoho CRM and Pipedrive as supported CRMs, and offers web, desktop, mobile, API and extension platforms. Solo users can use a free account with 400 minutes, 400 SMS and 400 emails per month. Team plans list features such as power dialing, voicemail drop, call recording, multichannel sequences, live stats and CRM and email integrations. Growth adds an AI Parallel Dialer; Enterprise lists advanced reporting and inbound call center queues. Listed usage charges are 2c per minute for calls, 2c per SMS, 4c per MMS and 1c per email. Teams considering a team plan can use a 21-day trial. Ring.io says it serves companies based in the USA and Canada, and its Web Phone requires Windows or macOS, Google Chrome and non-cellular broadband. It does not support bulk or mass text messaging.