Replya vs ReplyWithCare
Replya
replya.coReplyWithCare
replywithcare.comSide by side
| Figure | Replya | ReplyWithCare |
|---|---|---|
| Price from | $29/mo | $9/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · AI Review Response Generators | 7.6 (#13) | 8.2 (#10) |
| Support | Replya lists [email protected] as its contact email. | The contact page says the team typically responds within 24 hours by email or through its contact form. |
Plans
In their own words
Replya
Replya helps businesses prepare responses to Google reviews by connecting with Google Business Profile, also known as Google Maps, and syncing reviews automatically. It generates suggested replies that users can review, edit, and approve before posting; the service says responses are not automatically published. Tone choices include professional, friendly, and apologetic. The Free plan covers one location, 20 AI-generated responses per month, one response tone, basic analytics, and manual copying. Pro costs $29 a month, supports up to six locations and unlimited AI-generated responses, includes all response tones and a full analytics and insights dashboard, and allows direct posting to Google. Pro includes a 14-day free trial. Enterprise has custom pricing, unlimited locations and responses, all tones, a full analytics dashboard, automatic posting to Google, and weekly email report summaries. Replya is aimed at small and medium-sized businesses including restaurants, salons, hotels, retail stores, healthcare practices, and automotive shops. It states that data is encrypted end-to-end, information is not sold, and GDPR and CCPA compliance are provided.
ReplyWithCare
ReplyWithCare drafts AI-assisted responses to customer reviews for local businesses. It lists support for Google, Yelp, Facebook, Tripadvisor, Booking.com, Airbnb, Zomato, Trustpilot, Amazon, and app reviews. Users can choose tone, language, and response length, or let the service detect language automatically. A handler for one- to three-star reviews follows an empathy-first HEARD framework and can add a private contact line. The bulk tool processes up to 10 reviews, with results available to copy together or download as CSV. Replies are not published automatically: users copy them to post, and the service says it does not link review accounts. ReplyWithCare says it uses Google's Gemini language model with prompts tuned for reviews. The free Starter plan is free and allows three replies daily. Pro costs $9 a month, and Agency costs $29 a month. API access is included with Agency, which allows 3,000 monthly generations and up to 15 API requests per minute per key. The service is offered as a web app, extension, and API.