RepuClinic vs TolQA

RepuClinic automates review requests for local businesses, connecting to existing business software to send requests after completed jobs, appointments, or service visits. Customers who do not respond receive three follow-up touches. Incoming reviews receive AI-drafted replies posted on the business’s behalf, while customers needing help can be routed privately without changing the public review opportunity offered to others. Google is the priority, with review tracking across other major and industry-specific platforms; custom links are available when a native connection is absent. The Portal brings reputation growth, ratings, unanswered reviews, service recovery, and saved reports into one workspace. The company says requests go to every customer and that it does not use review gating or incentives. Its listed audience includes local businesses in home services, healthcare, automotive, legal, and real estate. A free 90-day pilot includes setup and onboarding, and begins once setup is complete and live. Premium costs $197 a month, month to month, with cancellation anytime and no setup charge. After cancellation, generated reviews remain on the business’s Google profile, while automated requests and other ongoing functions stop.

TolQA is a review management platform for organizing requests, drafting replies, and tracking rating goals. Review invitations can be sent by SMS, email, or QR code. Its AI prepares response drafts in a brand’s tone, with optional human approval. Real-time reputation analytics cover Google, Facebook, and TripAdvisor and include sentiment analysis and trend tracking. Workflows let teams set a rating goal, assign touchpoints and owners, and monitor feedback, responses, and progress. Users can link a Google Business Profile and Facebook page, while TripAdvisor is listed for analytics. Multi-location teams receive role-based access. TolQA says its process follows Google and Facebook review policies and does not incentivize, gate, or purchase reviews. Starter is free for one location, 150 review invites per month, and basic analytics. Business has no listed price and supports up to five locations, 500 invites monthly, AI auto-replies, branded links, and priority support. Enterprise has no listed price and adds unlimited locations and invites, API access, a dedicated account manager, and custom integrations.