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SPECIFICTION
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TolQA

tolqa.com

Free plan WebAPI
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Spec score 7.2 #25 of 29 in Salon Reputation Management Software

What it is

TolQA is a review management platform for organizing requests, drafting replies, and tracking rating goals. Review invitations can be sent by SMS, email, or QR code. Its AI prepares response drafts in a brand’s tone, with optional human approval. Real-time reputation analytics cover Google, Facebook, and TripAdvisor and include sentiment analysis and trend tracking. Workflows let teams set a rating goal, assign touchpoints and owners, and monitor feedback, responses, and progress. Users can link a Google Business Profile and Facebook page, while TripAdvisor is listed for analytics. Multi-location teams receive role-based access. TolQA says its process follows Google and Facebook review policies and does not incentivize, gate, or purchase reviews. Starter is free for one location, 150 review invites per month, and basic analytics. Business has no listed price and supports up to five locations, 500 invites monthly, AI auto-replies, branded links, and priority support. Enterprise has no listed price and adds unlimited locations and invites, API access, a dedicated account manager, and custom integrations.

Spec sheet

Product
TolQA describes itself as a review management platform for planning review requests, preparing AI response drafts, and tracking rating goals.Read 9 Oct 2026 · tolqa.com
Intended users
TolQA lists restaurants and cafés, salons and spas, medical clinics, auto services, hotels and hospitality, and e-commerce as industry solutions.Read 9 Oct 2026 · tolqa.com
API
The Enterprise plan lists API access.Read 9 Oct 2026 · tolqa.com
Integrations
The features page says users can link a Google Business Profile and Facebook page; TripAdvisor is listed for analytics.Read 9 Oct 2026 · tolqa.com
Support
The Business plan lists priority support.Read 9 Oct 2026 · tolqa.com
AI responses
The platform offers AI-powered response drafts in a brand’s tone of voice, with optional human approval.Read 9 Oct 2026 · tolqa.com
Analytics
TolQA describes real-time reputation analytics across Google, Facebook, and TripAdvisor, with sentiment analysis and trend tracking.Read 9 Oct 2026 · tolqa.com
Privacy and compliance
TolQA says review workflows should follow platform rules, privacy requirements, and applicable law, and that it supports transparent requests and controlled responses.Read 9 Oct 2026 · tolqa.com
Review collection
Review collection requests can be sent through SMS, email, and QR codes.Read 9 Oct 2026 · tolqa.com
Review policy
TolQA says it complies with Google and Facebook review policies and does not incentivize, gate, or purchase reviews.Read 9 Oct 2026 · tolqa.com
Team access
TolQA describes multi-location team management with role-based access.Read 9 Oct 2026 · tolqa.com
Workflow
The workflow includes setting a rating goal, choosing touchpoints and owners, and monitoring feedback, responses, and progress.Read 9 Oct 2026 · tolqa.com

Plans and prices

Starter Free 1 location · 150 review invites/mo · basic analytics Read 9 Oct 2026 · tolqa.com
Business Priced on request Up to 5 locations · 500 invites/mo · AI auto-replies · branded links · priority support Read 9 Oct 2026 · tolqa.com
Enterprise Priced on request Unlimited locations and invites · API access · dedicated account manager · custom integrations Read 9 Oct 2026 · tolqa.com

Every TolQA plan and price →

Strong points and limits

Strong points

  • SMS, email, and QR review requests
  • AI drafts with human approval
  • Google, Facebook, and TripAdvisor analytics
  • Role-based multi-location access
  • Free Starter plan

Limits

  • Starter limited to one location
  • Starter allows 150 invites monthly
  • Business and Enterprise prices are unlisted
  • API access is Enterprise-only

Who it suits

TolQA suits businesses managing customer reviews across locations, including restaurants, salons, clinics, auto services, hospitality, and e-commerce. It also fits teams needing assigned workflows and policy-conscious response handling.

Verdict

TolQA combines review collection, response workflows, and reputation analytics with a free single-location tier. Larger teams should check the unlisted Business and Enterprise pricing and their location or invitation needs.

Where Specifiction places it

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