RepuGen vs REVIEWS.io
RepuGen
repugen.com
REVIEWS.io
reviews.ioSide by side
| Figure | RepuGen | REVIEWS.io |
|---|---|---|
| Price from | — | A$29/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 7 | 6 |
| Spec score · Review Management Software | 8.1 (#57) | 9.2 (#5) |
| Free plan | Yes | Yes |
| Integrations | RepuGen says it integrates with 100+ EHR/EMR and practice management systems, including Epic, Dentrix, eClinicalWorks, and athenahealth. | The integration catalogue covers Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Gorgias, Zendesk, TikTok Shop, Shop, Firework, Boost Commerce and other ecommerce and marketing tools. |
| Request channels | email_and_sms | email_and_sms |
| Monitoring alerts | Yes | Yes |
| AI response assistance | Yes | Yes |
| Review sources | 45 online review websites,including Google,ZocDoc,HealthGrades,RateMD,RealSelf,Vitals,Rateadentist,and Facebook | REVIEWS.io,Google Local,Trustpilot,ReviewCentre,Houzz,Check-a-Trade,Yelp,Yell.com,Yellow Pages,Cargurus,Cars.com,BBB,Salesforce,Highya,Etsy,TripAdvisor,ProductReview.com.au,Shopify App Store,Sitejabber,Idealo,Billiger.de,Trusted Shops,and custom third-party sites |
| Review display widgets | Yes | Yes |
Plans
RepuGen
- Review PulsePrice not published
- Online Reputation Management PlanPrice not published
- Marketing VisibilityPrice not published
- Patient SatisfactionPrice not published
- EssentialsPrice not published
- GrowthPrice not published
- RepuGeniePrice not published
REVIEWS.io
- FreeFree
- Free (Shopify only)Free
- EssentialsA$29 a month
- Start-UpA$99 a month
- GrowA$299 a month
- PlusA$499 a month
In their own words
RepuGen
RepuGen is healthcare reputation management software for collecting patient feedback, monitoring online reviews, and helping practices respond to them. It automates review requests by SMS and email and can route dissatisfied patients’ concerns to a practice for service recovery. Review tools include monitoring, summaries, a dashboard, and ReplyWize for replies. CommentWiz analyzes feedback, while customizable surveys, NPS reporting, and automated eCards support patient satisfaction work. Visibility features include listing management across 50+ directories, a testimonials widget, broadcast messaging, and Search Insights. RepuGen says it integrates with 100+ EHR/EMR and practice management systems, including Epic, Dentrix, eClinicalWorks, and athenahealth. It can monitor reviews from 45 sites, including Google, ZocDoc, HealthGrades, RealSelf, and Facebook. The platform is described as HIPAA compliant, and the maker says it can sign a Business Associates Agreement for regulated customers. A free plan is listed; prices for plans are on request, with exact per-provider rates requiring a form.
REVIEWS.io
REVIEWS.io is a web service for collecting and displaying customer reviews. Businesses can request reviews by email and SMS, monitor feedback with alerts, use AI assistance when responding, and display reviews in widgets. Listed sources include REVIEWS.io, Google Local, Trustpilot, Yelp, TripAdvisor, Etsy, the Shopify App Store, Salesforce and custom third-party sites, as well as ReviewCentre, Houzz, Check-a-Trade, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Highya, ProductReview.com.au, Sitejabber, Idealo, Billiger.de and Trusted Shops. The Free plan includes 25 review invites per month. Essentials lists 300 invites; Start-Up lists 1,500 invites and 100 SMS invites per month; Grow lists 5,000 invites, 100 SMS invites and 100 survey replies per month; Plus lists 10,000 invites with the same monthly SMS and survey-reply allowances as Grow. Prices are listed only for Free. A 14-day trial is also listed. REVIEWS.io was founded in 2012 and is headquartered in Leicester, United Kingdom.