ReputationStacker vs Superchat
ReputationStacker
reputationstacker.comSuperchat
superchat.comSide by side
| Figure | ReputationStacker | Superchat |
|---|---|---|
| Price from | $5.25/mo | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 7 | 6 |
| Spec score · Review Management Software | 8.7 (#20) | 9.3 (#2) |
| Founded | The maker says it built the first version of ReputationStacker in 2016. | 2020 |
| Free plan | No | Yes |
| Integrations | It connects with thousands of apps through Zapier and offers an API for custom connections. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Request channels | email_and_sms | multichannel |
| Monitoring alerts | Yes | Yes |
| Review sources | Google,Facebook,Healthgrades,Avvo,TripAdvisor,Zillow,and 100+ other review platforms | Google,ProvenExpert,Trustpilot,and custom links |
| Support | Listed plan support ranges from within 48 hours on Lite to within 24 hours on Standard and priority same-day support on Professional. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
ReputationStacker
- Lite$79 a month
- Standard$99 a month
- Professional$124 a month
- Lite$63 a year
- Standard$79 a year
- Professional$99 a year
- EnterprisePriced on request
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
ReputationStacker
ReputationStacker is a paid web and API service that automates review requests, collects customer feedback, and brings reviews into one dashboard. It sends single-question surveys by email and text, directs customers to selected review sites, and issues reminders. Monitoring covers Google, Facebook, Healthgrades, Avvo, TripAdvisor, Zillow, and more than 100 other platforms, with alerts. Google and Facebook accounts can be connected for dashboard responses. AI can learn from previous replies and draft responses in a business voice for approval or automatic posting. Surveys collect a 0–10 Net Promoter Score and optional comments. Analytics include feedback, sentiment, location, and AI Insights for recurring themes and changes. Zapier connects it with thousands of apps, and an API supports custom connections. A 14-day trial is offered, with no free plan.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.