Reqtest vs ServiceNow Event Management
Reqtest
reqtest.com
ServiceNow Event Management
servicenow.comSide by side
| Figure | Reqtest | ServiceNow Event Management |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Test Management Software | 8.3 (#11) | 8.1 (#15) |
| Founded | 2009 | 2004 |
| Headquarters | Stockholm, Sweden | Santa Clara, California, United States |
| Integrations | The maker lists Jira, Azure DevOps, and ServiceNow among supported integration options and says its API can connect other tools. | The Event Management Connectors release notes list integrations including Datadog, Dynatrace, Azure Monitor, SolarWinds, Kafka, Zabbix, Nagios, and IBM Netcool. |
| Purpose | Reqtest is a Swedish SaaS platform for requirements management, test management, and bug reporting across system implementation and ongoing maintenance. | Event Management collects events from different sources, analyzes their causes, and converts them into alerts that can be grouped and acted on to maintain system health. |
| Support | The license includes support through standard channels, regular check-ins with a dedicated Customer Advisor, and access to help articles and instructional videos. | The Event Management documentation directs users to ServiceNow Support, the Known Error Portal, and the Event Management community for help. |
Plans
ServiceNow Event Management
- ITOM AdvancedPriced on request
- ITOM PrimePriced on request
- ITOM Prime (includes Event Management)Priced on request
In their own words
ServiceNow Event Management
ServiceNow Event Management collects operational events from multiple sources, analyzes their causes, and turns them into alerts that teams can group and act on to maintain system health. It is available with IT Operations Management and runs through web and API platforms. Events can arrive directly or through a MID Server, SNMP trap, or email using push or pull integrations. Listed connectors include Datadog, Dynatrace, Azure Monitor, SolarWinds, Kafka, Zabbix, Nagios, and IBM Netcool. Event correlation supports deduplication, enrichment, routing, and suppression, and users can preview rule changes before production deployment. Generative AI extracts alert details, simplifies technical language, and presents a probable root cause. Mapping events to the CMDB shows service impact and services at risk. Alerts can trigger workflows such as service restarts or escalation. Pricing is paid and available on request.