Request Tracker vs Trengo
| Request Tracker | Trengo | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | €299/mo |
| Open source | No | No |
| Platforms | api | Android, api, iOS, macOS, Web, Windows |
| Free plan | Yes | No |
| SLA management | Yes | — |
| Help center | Yes | — |
| Ticket automation | Yes | — |
| Customer portal | Yes | — |
| API access | Yes | — |
| Shared inbox | — | Yes |
Both are listed in Best Help Desk Software. On Specifiction, Trengo scores higher on our published basis.