Reservation.Tools vs simpleERB

Reservation.Tools manages restaurant bookings, table availability and guest relationships across web, Android and iOS. It serves restaurants, night clubs, bars, chains, pubs and beach management businesses. Staff can organize reservations using a customizable floor plan and list, with floor plan and scheduler views. Online booking is available through a website form, Reserve with Google, Facebook and Instagram; waitlist management is also included.

Guest profiles can record preferences, allergies, notes and ratings in a searchable database. Email and SMS can send confirmations, reminders, booking changes and cancellations, while staff receive booking-event notifications. The app tracks deposits by card, bank transfer or cash, online or offline. Reports cover trends, no-shows, busy periods, channels and reservation statuses. Named integrations include Gmail, Google Contacts, Google Maps and Search, Ordering.Tools, MyPOS and Stripe. Every plan includes the full app, unlimited users and devices. Basic costs €30/mo (annual) for fewer than 200 monthly reservations; Plus is €60/mo (annual) for 200–800; Prime is €85/mo (annual) for unlimited reservations. Chain pricing is by custom quote.

simpleERB is cloud-based restaurant reservation and table management software for front-of-house teams. It handles online bookings, email and SMS reminders, customer amendments and cancellations, and waitlists. Restaurants can set cover limits, booking windows, party-size limits, and which tables or areas are bookable online, as well as rank tables. Stripe integration supports card holds, deposits, prepayments, and no-show fees. Guest records can include preferences, dietary needs, and visit history, alongside CRM and reporting features. Bookings can come through a website widget, Google Search and Maps, Facebook, or Instagram; Epos Now can connect bookings to the till. The system supports PCs, Macs, Windows POS systems, and iPads, with multi-user access across unlimited devices. Every plan includes 10 SMS messages; additional messages cost £40 per 1,000. Plans include a free trial and a free-for-life option for training restaurants or catering colleges. Paid options include Starter at £21 a month for up to 300 covers and Plus at £47 a month for up to 1,200 covers. Pro is £80 a month for unlimited covers, while Small Chain is £202.50 a month billed annually for up to five restaurants.