ResidentIQ Utility Billing vs Utilmate

ResidentIQ Utility Billing handles utility billing for multifamily properties, combining resident charges and fees into a single monthly bill. Bills can be full-page, postcard or electronic, and residents can pay online through their existing rent payment portal. The service imports utility invoices, scans and verifies them, then schedules payment for each property. It supports submeter installation and existing systems nationally, with readings stored and validated. Using move-in and move-out data from property management software, it can calculate RUBS or read submeters and post amounts to resident ledgers. Vacant Unit Cost Recovery matches charges to occupancy dates so residents are billed for fees incurred while they occupied a unit. Billing fees and methods are audited initially for compliance, and properties receive annual reviews for regulatory changes. Portfolio charts and graphics support performance comparisons, with data export to an external tool of the customer's choice. The web service is powered by AMS Billing and integrates with major property management systems, which the product page does not name. Pricing is on request; prospective customers can schedule a demo.

Utilmate is a web-based utility billing and customer management service for providers of electricity, gas, hot and cold water, solar, data and shared services. Its billing tools include invoicing, payments, customer management, automated collections, accounts receivable, reporting and exception dashboards. A customer portal lets people manage accounts, pay bills, set up direct debits, move in or out, and view usage. Meter readers and field agents can enter readings and notes on a smartphone or tablet, though meter-read charges may apply. Listed integrations include Xero, Buildium, Ezidebit, GoCardless, Square, Stratapay, Stripe, Bing Mail and Zendesk Support. Starter, Pro and Premium plans are invoiced monthly, with prices available from sales. Starter allows up to five users and migration assistance for the first 100 customers; higher plans list larger user and migration limits. A 60-day trial includes all features and requires no payment information to start. Utilmate says trial data is deleted if users do not subscribe afterward.