ResidentIQ Utility Billing vs Zego Utility

ResidentIQ Utility Billing handles utility billing for multifamily properties, combining resident charges and fees into a single monthly bill. Bills can be full-page, postcard or electronic, and residents can pay online through their existing rent payment portal. The service imports utility invoices, scans and verifies them, then schedules payment for each property. It supports submeter installation and existing systems nationally, with readings stored and validated. Using move-in and move-out data from property management software, it can calculate RUBS or read submeters and post amounts to resident ledgers. Vacant Unit Cost Recovery matches charges to occupancy dates so residents are billed for fees incurred while they occupied a unit. Billing fees and methods are audited initially for compliance, and properties receive annual reviews for regulatory changes. Portfolio charts and graphics support performance comparisons, with data export to an external tool of the customer's choice. The web service is powered by AMS Billing and integrates with major property management systems, which the product page does not name. Pricing is on request; prospective customers can schedule a demo.

Zego Utility automates utility workflows for multifamily property managers, covering invoice handling through resident billing. Its expense service retrieves and audits utility invoices, works with providers to resolve billing errors, and pays invoices on clients’ behalf. Resident billing supports submeter calculations and Ratio Utility Billing Services (RUBS), combining utility charges with rent and other items on resident statements. It can recover water, sewer, trash, gas, recycling, and electric expenses, including for student housing. Zego Insights provides usage and recoupment reporting, portfolio benchmarking, alerts, and customizable dashboards. Invoice and payment details can integrate with accounting software; listed property management partners include AppFolio, MRI Software, Resman, Rent Manager, and Yardi. Residents can view and pay statements from any device, and staff can review prebills in Zego Admin. The product is available on Android, iOS, and the web. Zego states that it offers 24x7x365 resident support. It describes annual SSAE18 review, PCI Level 1 compliance for card data, and 256-bit encryption for sensitive data. Pricing is available by request, and there is no free plan.