Respond.io vs Soclo
Respond.io
respond.ioSoclo
soclo.appSide by side
| Figure | Respond.io | Soclo |
|---|---|---|
| Price from | $79/mo | £7.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Social Customer Service Software | 8.1 (#11) | 8.8 (#4) |
| Spec score · Social Media Customer Service Software | 8.1 (#20) | 8.9 (#9) |
| Audience | The company describes the platform as built for mid-market B2C businesses with high-volume customer conversations. | Soclo describes its intended users as small or medium businesses, including shops, trades, salons, hospitality, agencies, estate agents, clinics and professional services. |
| Integrations | Listed integrations include WhatsApp Business Platform, TikTok, Facebook Messenger, HubSpot, Salesforce, Google Calendar, Calendly, Zapier, and Google Sheets. | The Android listing names Square, SumUp, Zettle, Cal.com, Xero and HubRise integrations for sales, bookings and order data. |
| Product | Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together. | Soclo is an AI content and marketing app for planning, creating and publishing marketing work. |
| Security certifications | Respond.io states that it is GDPR compliant and ISO 27001 certified. | Soclo says it does not claim SOC 2, ISO or other audit certifications until certification is complete. |
| Trial | The pricing page offers a free 7-day trial and says no credit card is needed. | Where the app store offers it, monthly Starter and Pro subscriptions have a 3-day free trial; yearly plans, Business and Autonomy do not include a trial. |
Plans
Respond.io
- Starter$79 a month
- Growth$159 a month
- Advanced$279 a month
- EnterprisePriced on request
Soclo
- FreeFree
- Starter£7.99 a month
- Pro£19.99 a month
- Business£49.99 a month
- Autonomy£99.99 a month
In their own words
Respond.io
Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together. It is aimed at mid-market B2C businesses handling high volumes of customer conversations. AI Agents can answer enquiries, qualify leads, update CRMs, recommend products, book appointments, and route conversations. The unified inbox can bring WhatsApp Business Calls, Messenger Calls, VoIP, messages, and emails into a single customer thread. Listed integrations include WhatsApp Business Platform, TikTok, Facebook Messenger, HubSpot, Salesforce, Google Calendar, Calendly, Zapier, and Google Sheets. Respond.io states that it is GDPR compliant and ISO 27001 certified, with data encrypted in transit and at rest and databases backed up daily. Plans start with Starter at $79/month for five users; Growth and Advanced list ten users, while Enterprise allows unlimited users. A free seven-day trial does not require a credit card, but there is no free plan. WhatsApp fees are separate from the subscription and charged by Meta based on usage.
Soclo
Soclo is an AI content and marketing app for planning, creating and publishing marketing work. Its tools cover strategy, content and adverts, social publishing, website building, inbox, bookings, payments and analytics. Autopilot can plan, create and schedule content on a chosen rhythm; approval is the default, while automatic posting can be enabled for selected content types. Soclo supports paid advertising across Facebook, Instagram, Snapchat, TikTok, X and Google. Ads Watch can monitor live campaigns and pause wasteful spend. Soclo MCP connects to Claude, ChatGPT, Grok, Kimi and other remote MCP clients, and approved content can be published to connected social accounts. The ongoing Free plan allows manual publishing but has no monthly AI credits. Starter costs £7.99/month, Pro £19.99/month, Business £49.99/month and Autonomy £99.99/month. Monthly Starter and Pro subscriptions have a three-day trial where offered by the app store; yearly plans, Business and Autonomy do not include a trial. Soclo says it uses HTTPS/TLS in transit and encryption at rest where provided. It has not completed SOC 2, ISO or other certifications.