Review Collect vs Superchat
Review Collect
review-collect.comSuperchat
superchat.comSide by side
| Figure | Review Collect | Superchat |
|---|---|---|
| Price from | — | €89/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Review Management Software | 7.4 (#126) | 9.3 (#2) |
| Founded | The About page identifies 2024 as the year Review Collect was founded and says two friends built the platform. | 2020 |
| Integrations | The integrations page lists Shopify, WooCommerce, PrestaShop, Trustpilot, Google My Business, Klaviyo, Gorgias, Zendesk, Brevo, Slack, and other services. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Request channels | multichannel | multichannel |
| Monitoring alerts | Yes | Yes |
| Review sources | Google Business Profile,Trustpilot,Verified Reviews,Yotpo,Bazaarvoice,eKomi,Judge.me,Loox | Google,ProvenExpert,Trustpilot,and custom links |
| Support | Starter includes priority support, Premium includes 24/7 WhatsApp support, and Enterprise includes a dedicated account manager and SLA. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
Review Collect
- EnterprisePriced on request
- PremiumPriced on request
- StarterPriced on request
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Review Collect
Review Collect has no write-up on Specifiction yet; its figures are above.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.