Review Revolution vs Swell
Review Revolution
reviewrevolution.aiSwell
swellcx.comSide by side
| Figure | Review Revolution | Swell |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 10 | 3 |
| Spec score · Review Management Software | 9.1 (#10) | 8.3 (#41) |
| Headquarters | Bali, Indonesia | Holladay, Utah, USA |
| Integrations | Google Business Profile is live; the site lists TripAdvisor as rolling out and Facebook, Trustpilot, Airbnb, and Agoda as coming soon or on the roadmap. | Swell lists integrations including Dentrix, OpenDental, athenahealth, eClinicalWorks, NexHealth, Zapier, HubSpot, and Salesforce. |
| Review sources | business listings | Google,Healthgrades,Facebook |
| Security | The security page says browser-to-server data uses TLS, sensitive data is encrypted at rest, and payment processing is handled by Xendit without storing complete card details. | Swell says it is HIPAA compliant and SOC 2 Type II certified, with U.S.-based healthcare-grade infrastructure. |
| Support | Enterprise pricing lists priority support and custom onboarding; the site also publishes support contact information. | The pricing page lists U.S.-based phone, email, and chat support, a knowledge base, and 30-minute setup and onboarding. |
Plans
Review Revolution
- LitePrice not published
- Growth$119 a month
- Intelligence$179 a month
- Lite PlanFree
- Lite PlanFree
- Growth Plan$119 a month
- Growth Plan$119 a month
- Intelligence Plan$179 a month
- Intelligence Plan$179 a month
- EnterprisePriced on request
Swell
- Employee Experience InsightsPriced on request
- Online Reputation ManagementPriced on request
- Patient Experience InsightsPriced on request
In their own words
Review Revolution
Review Revolution has no write-up on Specifiction yet; its figures are above.
Swell
Swell provides reputation management, patient experience insights and employee feedback tools for multi-location healthcare groups, including DSOs, MSOs and specialty care groups. It automates review invitations, monitors reviews from Google, Healthgrades and Facebook, and prepares on-brand response drafts for one-click approval. Teams can send automated patient surveys, including Net Promoter Score surveys, as well as anonymous employee surveys and employee Net Promoter Score prompts. Low scores, detractor surveys and high-risk mentions can become tickets assigned to clinic or regional managers. Swell lists integrations with healthcare systems and services including Dentrix, OpenDental, athenahealth, eClinicalWorks, NexHealth, Zapier, HubSpot and Salesforce. Its homepage says it connects to more than 100 EHR and practice management systems and monitors sync health in real time. The platform includes review widgets, monitoring alerts and AI response assistance. Swell says it is HIPAA compliant and SOC 2 Type II certified. Pricing is on request, with no free plan; a free trial follows a consultation, with no duration stated. Listed plans are priced per location and include 3,000 monthly text messages and unlimited users.