Review Sprout vs Superchat
Review Sprout
reviewsprout.ioSuperchat
superchat.comSide by side
| Figure | Review Sprout | Superchat |
|---|---|---|
| Price from | $99/mo | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Review Management Software | 8.0 (#81) | 9.3 (#2) |
| Headquarters | Canada | Berlin, Germany |
| Integrations | The integrations page lists Google, Amazon, Trustpilot, Airbnb, Yelp, Facebook, eBay, TripAdvisor, Booking.com, Zillow and other review partners. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Request channels | multichannel | multichannel |
| Review sources | Google,Amazon,Trustpilot,Airbnb,Yelp,Apple Store,Google Play,Facebook,eBay,Agoda,Tripadvisor,Booking.com,Hotels.com,Yellow Pages,Healthgrades,OpenTable,RateMD,Foursquare,Zillow,Zocdoc,BBB | Google,ProvenExpert,Trustpilot,and custom links |
| Support | The software terms say customers receive necessary software assistance during the contract and can report operational problems by email to [email protected]. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
Review Sprout
- Single Location$99 a month
- Multi-LocationPrice not published
- Agency white-label$499 a month
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Review Sprout
Review Sprout has no write-up on Specifiction yet; its figures are above.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.