ReviewBoost vs SOCi Genius Reputation
ReviewBoost
tryreviewboost.comSOCi Genius Reputation
soci.aiSide by side
| Figure | ReviewBoost | SOCi Genius Reputation |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Salon Reputation Management Software | 8.7 (#3) | 7.3 (#24) |
| Headquarters | Tallinn, Estonia | San Diego, California, United States |
| Intended customers | ReviewBoost is presented for local service businesses, with examples for dental and healthcare, home services, and salons and spas. | SOCi describes its pricing and product for enterprise, multi-location brands, including brands managing hundreds or thousands of locations. |
| Security | The privacy policy says the service uses HTTPS encryption, hashed passwords, and access controls. | SOCi lists SOC 2 Type II, SOC 3, ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 42001, and HIPAA-aligned controls; it says a Business Associate Agreement is available on request for customers handling protected health information. |
| What it does | ReviewBoost sends automated SMS review requests and directs satisfied customers to public reviews while collecting dissatisfied customers’ feedback privately. | Genius Reputation Agent monitors reviews for multi-location brands, replies in the brand voice under configured approval rules, and routes reviews needing human attention to the team. |
Plans
In their own words
ReviewBoost
ReviewBoost automates SMS requests for customer reviews, directing happy customers to public review links and unhappy customers to private feedback. Customers receive a personalized message and can respond with one tap, without an app or login. Businesses can enter customer details manually, upload a CSV, or add them automatically through the API and integrations. The Free plan costs nothing and allows 10 SMS requests a month with a Google link, negative feedback capture, a basic dashboard, and email support. Pro costs $29 a month after a 7-day trial and adds 200 monthly requests, Google and Yelp links, advanced analytics, custom templates, and priority support. Business costs $49 a month after a 7-day trial and includes unlimited requests, all review platforms, reports, branding, API access, and a dedicated account manager. Paid plans can be billed monthly or annually and canceled at any time. Prices are in USD before applicable taxes. The service is available on web and API, and is aimed at local service businesses such as dental and healthcare providers, home services, and salons and spas.
SOCi Genius Reputation
SOCi Genius Reputation has no write-up on Specifiction yet; its figures are above.