ReviewBot vs Superchat
ReviewBot
reviewbot.ioSuperchat
superchat.comSide by side
| Figure | ReviewBot | Superchat |
|---|---|---|
| Price from | $5/mo | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 6 |
| Spec score · Review Management Software | 7.8 (#104) | 9.3 (#2) |
| Free plan | No | Yes |
| Headquarters | Seattle, Washington, United States | Berlin, Germany |
| Integrations | Supported destinations include Slack, Zendesk, Freshdesk, Microsoft Teams, Google Chat, Webex, and email, with Google Chat and Webex supporting review alerts. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Monitoring alerts | Yes | Yes |
| Review sources | App Store,Google Play | Google,ProvenExpert,Trustpilot,and custom links |
| Support | The privacy policy lists [email protected] and a Seattle, Washington mailing address for contact. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.