ReviewPanel vs ReviewTrackers
ReviewPanel
reviewpanel.devReviewTrackers
reviewtrackers.comSide by side
| Figure | ReviewPanel | ReviewTrackers |
|---|---|---|
| Price from | $4.99/mo | $89/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Restaurant Review Management Software | 8.5 (#2) | 8.4 (#6) |
| Spec score · Review Management Software | 8.6 (#25) | 9.2 (#4) |
| Compliance | The privacy policy labels the service GDPR and CCPA compliant. | The company states that it supports HIPAA through a BAA, PCI compliance through Stripe, and GDPR through a data-processing addendum. |
| Free plan | Yes | No |
| Integrations | Professional includes signed metrics webhooks with optional CRM-routing identifiers, and the features page says webhooks send refreshed business-account metrics to an HTTPS endpoint with automatic retries. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Rating on G2 | 0.0 out of 5 from 0 reviews; G2 says there are not enough reviews to provide buying insight. | 4.6 out of 5 from 161 reviews |
| Rating on GetApp | 0.0 out of 5 from 0 reviews. | 4.7 out of 5 from 172 reviews |
| Review sources | 1 | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
| Review widgets | Widgets offer four layouts and three themes; connected widgets update after synchronization, while free static widgets are snapshots. | Yes |
| Support | Email support targets replies within 24 hours, dashboard tickets receive priority handling, and critical technical issues are monitored 24/7. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
| What it does | ReviewPanel manages Google Business Profile reviews, ratings, locations, analytics, widgets, replies and reporting for local businesses, agencies, franchises and brands. | ReviewTrackers is reputation and customer-review software that aggregates reviews, supports responses and review requests, and analyzes customer feedback. |
Plans
ReviewPanel
- StarterFree
- Personal$4.99 a month
- Professional$29.99 a month
- Enterprise$49.99 a month
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
ReviewPanel
ReviewPanel is a web dashboard for managing Google reviews across business locations. It brings together ratings comparisons, review responses, monitoring for deleted reviews, and reporting. Users can filter, sort, and search reviews, then export reviews and analytics as CSV or PDF. Embeddable Google review widgets are available in four layouts and three themes. Deleted Review Detection alerts users when Google removes reviews and retains previously collected review data as evidence. Google Business Profile access is connected through OAuth and can be revoked through the Google account. Plans vary by location limits and features: Starter is free for up to 3 locations, Personal costs $4.99 per month for up to 8, Professional costs $29.99 per month for up to 15, and Enterprise costs $49.99 per month with 20 included. A 14-day trial is listed. Users who exceed plan limits are prompted to upgrade rather than charged automatically for overages. The maker describes its audience as local businesses, restaurant groups, agencies, franchises, and growing businesses.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.