REVIEWS.io vs SwarmReply
REVIEWS.io
reviews.ioSwarmReply
swarmreply.comSide by side
| Figure | REVIEWS.io | SwarmReply |
|---|---|---|
| Price from | A$29/mo | $79/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 8 |
| Spec score · Review Management Software | 9.2 (#5) | 8.0 (#71) |
| Free plan | Yes | No |
| Integrations | The integration catalogue covers Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Gorgias, Zendesk, TikTok Shop, Shop, Firework, Boost Commerce and other ecommerce and marketing tools. | Listed integrations include Jobber, Square, HubSpot, Shopify, Mindbody, Calendly, Acuity, Stripe, and Zapier. |
| Request channels | email_and_sms | email_and_sms |
| AI response assistance | Yes | Yes |
| Review sources | REVIEWS.io,Google Local,Trustpilot,ReviewCentre,Houzz,Check-a-Trade,Yelp,Yell.com,Yellow Pages,Cargurus,Cars.com,BBB,Salesforce,Highya,Etsy,TripAdvisor,ProductReview.com.au,Shopify App Store,Sitejabber,Idealo,Billiger.de,Trusted Shops,and custom third-party sites | Google,Yelp,Facebook |
| Review display widgets | Yes | Yes |
Plans
REVIEWS.io
- FreeFree
- Free (Shopify only)Free
- EssentialsA$29 a month
- Start-UpA$99 a month
- GrowA$299 a month
- PlusA$499 a month
SwarmReply
- Standard, locations 1–2$99 a month
- Standard, locations 3–25$89 a month
- Standard, locations 26–99$79 a month
- Agencies and multi-locationPrice not published
- Standard — locations 26–99$79 a month
- Standard — locations 3–25$89 a month
- Standard — locations 1–2$99 a month
- Agencies & multi-locationPriced on request
In their own words
REVIEWS.io
REVIEWS.io is a web service for collecting and displaying customer reviews. Businesses can request reviews by email and SMS, monitor feedback with alerts, use AI assistance when responding, and display reviews in widgets. Listed sources include REVIEWS.io, Google Local, Trustpilot, Yelp, TripAdvisor, Etsy, the Shopify App Store, Salesforce and custom third-party sites, as well as ReviewCentre, Houzz, Check-a-Trade, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Highya, ProductReview.com.au, Sitejabber, Idealo, Billiger.de and Trusted Shops. The Free plan includes 25 review invites per month. Essentials lists 300 invites; Start-Up lists 1,500 invites and 100 SMS invites per month; Grow lists 5,000 invites, 100 SMS invites and 100 survey replies per month; Plus lists 10,000 invites with the same monthly SMS and survey-reply allowances as Grow. Prices are listed only for Free. A 14-day trial is also listed. REVIEWS.io was founded in 2012 and is headquartered in Leicester, United Kingdom.
SwarmReply
SwarmReply has no write-up on Specifiction yet; its figures are above.