ReviewTrackers vs Whitespark Reputation Builder
ReviewTrackers
reviewtrackers.comWhitespark Reputation Builder
whitespark.caSide by side
| Figure | ReviewTrackers | Whitespark Reputation Builder |
|---|---|---|
| Price from | $89/mo | $79/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 2 |
| Spec score · Review Management Software | 9.2 (#4) | 7.4 (#130) |
| Spec score · Online Reputation Management Software | 8.6 (#11) | 7.5 (#34) |
| Founded | The company was founded in 2012 and launched its web product in January 2013. | 2005 |
| Headquarters | ReviewTrackers is headquartered in Chicago, Illinois. | Edmonton, Alberta, Canada |
| Integrations | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. | The product integrates with over 100 online review sites. |
| Review monitoring | Users can centralize review data, receive alerts and monitor reputation performance across locations. | It monitors over 100 review sites, including Google, Facebook, and BBB, and supports Google Q&A monitoring. |
| Review responses | Google and Facebook reviews can be answered directly from the ReviewTrackers dashboard, with response-status workflow tracking. | Users can respond directly to Google Reviews and Facebook Recommendations. |
| Support | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. | Whitespark directs users to its help center and support team for assistance. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
Whitespark Reputation Builder
- PRO$79 a month
- MULTI-LOCATIONPriced on request
In their own words
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.
Whitespark Reputation Builder
Whitespark Reputation Builder has no write-up on Specifiction yet; its figures are above.