Ring.io vs SmartReach.io
Ring.io
ring.io
SmartReach.io
smartreach.ioSide by side
| Figure | Ring.io | SmartReach.io |
|---|---|---|
| Price from | $90/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 14 | 8 |
| Spec score · Sales Engagement Software | 8.8 (#8) | 7.8 (#32) |
| API | Ring.io publishes a REST API using JSON over HTTP with GET, POST, PUT and DELETE operations for contacts, notes, calls and users. | SmartReach provides a REST API authenticated with a user API key sent in the X-API-KEY header. |
| Founded | 2009 | 2016 |
| Headquarters | Arlington, Virginia, United States | Hyderabad, Telangana, India |
| Product | Ring.io is a sales engagement platform for outbound teams that runs calls, email, and SMS as steps in sequences from inside a CRM. | SmartReach.io is a cold email and sales engagement platform for multichannel outreach by email, LinkedIn, calls, and WhatsApp. |
| Security | Ring.io says data at rest and in motion is encrypted and that it uses AWS and Twilio to host production infrastructure. | The security page says sensitive data is encrypted at rest and in transit, production access is restricted, and backups have a maximum 24-hour RTO and RPO. |
| Support | The support team is available Monday through Friday from 9am to 6pm EST, with email and chat support listed on the FAQ page. | The pricing page lists help and chat support across its Sales Engagement plans, with on-call and screenshare support and a dedicated success manager on Pro and Scale. |
| Trial | Ring.io offers a 21-day trial for teams considering a team plan. | The 14-day trial includes the full Sales Engagement plan and up to 200 prospects, requires no credit card, and does not bill automatically when it ends. |
Plans
Ring.io
- Startup$120 a month
- Growth$155 a month
- Enterprise$300 a month
- Free PlanFree
- Free SoloFree
- Startup (annual)$90 a month
- Growth (annual)$120 a month
- Startup (monthly)$120 a month
- Growth (monthly)$155 a month
- Enterprise (annual)$250 a month
SmartReach.io
- Email Outreach Basic$29 a month
- Sales Engagement Basic$39 a month
- Email Outreach Plus$89 a month
- Sales Engagement Plus$99 a month
- Email Outreach Pro$199 a month
- Sales Engagement Pro$249 a month
- Email Outreach Scale$499 a month
- Sales Engagement Scale$599 a month
In their own words
Ring.io
Ring.io is a sales engagement platform for outbound teams, organizing calls, email and SMS into CRM-based sequences. It lists Salesforce, HubSpot, Zoho CRM and Pipedrive as supported CRMs, and offers web, desktop, mobile, API and extension platforms. Solo users can use a free account with 400 minutes, 400 SMS and 400 emails per month. Team plans list features such as power dialing, voicemail drop, call recording, multichannel sequences, live stats and CRM and email integrations. Growth adds an AI Parallel Dialer; Enterprise lists advanced reporting and inbound call center queues. Listed usage charges are 2c per minute for calls, 2c per SMS, 4c per MMS and 1c per email. Teams considering a team plan can use a 21-day trial. Ring.io says it serves companies based in the USA and Canada, and its Web Phone requires Windows or macOS, Google Chrome and non-cellular broadband. It does not support bulk or mass text messaging.
SmartReach.io
SmartReach.io has no write-up on Specifiction yet; its figures are above.