RingCentral RingEX vs Zoho Voice
RingCentral RingEX
ringcentral.comZoho Voice
zoho.comSide by side
| Figure | RingCentral RingEX | Zoho Voice |
|---|---|---|
| Price from | — | $39/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 14 |
| Spec score · Business Phone Systems | 8.6 (#30) | 9.1 (#11) |
| Spec score · Cloud Communication Platform | 8.0 (#19) | 8.6 (#13) |
| Founded | 1999 | 1996 |
| Free plan | No | Yes |
| Integrations | RingEX connects with more than 500 integrations, including Salesforce, Google, Microsoft Teams, and Zendesk. | Native integrations include Zoho CRM, Desk, Recruit, Bigin, Meeting, Cliq, Zoho One and ManageEngine ServiceDesk Plus. |
| Security certifications | Listed certifications and seals include SOC 2, SOC 3, HIPAA, HITRUST CSF, C5, and SkyHigh Enterprise Ready. | Zoho states certification for ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 2 Type II and ENS, and says it is GDPR compliant. |
| Starting price | Paid plans start at $19.99 per user per month when billed annually. | 34 |
| Customer support | Standard, Premium, and Ultimate include 24/7 unlimited chat and phone support. | The plan comparison lists 24/5 call, chat, and email support across plans, with priority support listed for Contact Center. |
Plans
RingCentral RingEX
- EssentialsPrice not published
- Standard$34.99 a month
- PremiumPrice not published
- UltimatePrice not published
Zoho Voice
- SoloFree
- Enterprise Telephony - Basic$39 a month
- Standard$49 a month
- Enterprise Telephony - Standard$59 a month
- Enterprise Telephony - Contact Center$79 a month
- Business Phone - Team$120 a month
- Business Phone - Office$360 a month
- Business Phone - Corporate$1,200 a month
- BasicPrice not published
- Contact CenterPrice not published
In their own words
RingCentral RingEX
RingCentral RingEX has no write-up on Specifiction yet; its figures are above.
Zoho Voice
Zoho Voice is online telephony software for buying phone numbers and making or receiving local and international business calls through Zoho's cloud PBX. It supports inbound and outbound calling, local and toll-free numbers, forwarding, transfers, and direct extension dialing. Contact center tools include multi-level IVR, queues, live monitoring, and listening, whispering, and barging. The service also offers WhatsApp and Telegram messaging; two-way SMS is available for US, Canada, and Australia numbers. Call Intelligence can transcribe recorded calls and summarize intent, sentiment, customer satisfaction, and agent scores. Integrations include Zoho CRM, Desk, Recruit, Bigin, and ManageEngine ServiceDesk Plus Cloud, with Deluge available to connect other apps. Zoho Voice has a free plan and a 15-day free trial without a credit card. Paid plans start at $34/user/mo (annual). It runs on web, Windows, macOS, Linux, iOS, and Android. Zoho Voice is a separate subscription, not included in a Zoho One license. The maker was founded in 1996.