Riverbed Aternity vs TeamViewer DEX Platform (formerly 1E Digital Employee Experience Platform)

Riverbed Aternity brings together information from employee devices, applications, and networks to help IT teams find and address disruptions. It draws on actual employee sessions and correlates signals across those sources to identify possible root causes. Aternity Replay reconstructs interactions within SaaS applications, linking browser activity to device and network context without recording screens. The mobile experience offering supports Android, iOS, and ChromeOS, including rugged devices, kiosks, and point-of-sale systems; it includes diagnostics, IT service management integration, and proactive remediation. Riverbed IQ integrations support runbook actions such as retrieving installed software, checking device health events, reviewing Microsoft Teams calls, and running remediation. Aternity is available as SaaS or on premises; SaaS uses Amazon Web Services, with data stored in the customer-selected cloud region. The offering includes endpoint, application, and network monitoring, as well as path visualization and network performance monitoring. Riverbed identifies enterprise environments, including large and complex organizations, as its intended setting. Pricing is on request.

TeamViewer DEX Platform (formerly 1E Digital Employee Experience Platform) has no write-up on Specifiction yet; its figures are above.