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Riverbed Aternity vs UXM

Riverbed Aternity

riverbed.com

UXM

uxmapp.com

Side by side

FigureRiverbed AternityUXM
Price from——
Free plan——
Free trial—Yes
Open source——
WebYesYes
WindowsYesYes
macOSYesYes
LinuxYesYes
iOSYes—
AndroidYes—
APIYes—
Self-hostedYesYes
Plans published11
Spec score · Digital Experience Monitoring Software7.9 (#7)7.5 (#16)
AutomationAternity Mobile offers context-rich diagnostics, automated IT service management integration, and proactive remediation.UXM says AI and ML models can run on collected data to detect issues and trigger automated remediation workflows.
DeploymentRiverbed lists Aternity as available in SaaS and on-premises deployments.UXM offers on-premises or SaaS deployment and says it is pre-embedded in Dell Wyse thin client devices.
HeadquartersRedwood City, California, United StatesHørsholm, Denmark
IntegrationsRiverbed lists integrations including Jira, AWS, Ansible, AppDynamics, Azure, BMC Helix, Datadog, Dynatrace, Freshservice, Google Cloud, Jamf, Microsoft Graph, PagerDuty, ServiceNow, Slack, Splunk, Twilio and Zabbix.The platform page says UXM connects with more than 100 third-party systems and supports native Splunk integration, including Splunk Enterprise features and Splunkbase integrations.
SecurityRiverbed states that Aternity Digital Experience Management is covered by its ISO 27001:2022 certification and that its SOC 3 report summarizes a SOC 2 Type II report.UXM states that it is ISO/IEC 27001:2022 certified, GDPR-compliant, and hosted in Tier 1 cloud data centers.
SupportRiverbed advertises 24x7 follow-the-sun support for its products.The company lists customer support at [email protected] and says trial users receive onboarding and configuration help.

Plans

Riverbed Aternity

  • Aternity Digital Experience ManagementPriced on request

Riverbed Aternity pricing →

UXM

  • Free trialFree

UXM pricing →

In their own words

Riverbed Aternity

Riverbed Aternity brings together information from employee devices, applications, and networks to help IT teams find and address disruptions. It draws on actual employee sessions and correlates signals across those sources to identify possible root causes. Aternity Replay reconstructs interactions within SaaS applications, linking browser activity to device and network context without recording screens. The mobile experience offering supports Android, iOS, and ChromeOS, including rugged devices, kiosks, and point-of-sale systems; it includes diagnostics, IT service management integration, and proactive remediation. Riverbed IQ integrations support runbook actions such as retrieving installed software, checking device health events, reviewing Microsoft Teams calls, and running remediation. Aternity is available as SaaS or on premises; SaaS uses Amazon Web Services, with data stored in the customer-selected cloud region. The offering includes endpoint, application, and network monitoring, as well as path visualization and network performance monitoring. Riverbed identifies enterprise environments, including large and complex organizations, as its intended setting. Pricing is on request.

Visit riverbed.com

UXM

UXM is a digital employee experience and workplace observability platform for monitoring endpoint, application and network performance. It is intended to help IT teams find issues before employees encounter them, investigate causes, reduce software expenditure and measure IT improvements. UXM says it supports more than 100,000 endpoints, with an agent using 25 MB of RAM and 0.5% CPU. The platform includes more than 100 preconfigured dashboards and reports. AI and machine learning models can analyze collected data to identify issues and trigger automated remediation workflows. UXM connects with more than 100 third-party systems and offers native Splunk integration, including Splunk Enterprise features and Splunkbase integrations. Deployment options are on-premises or SaaS, and UXM says it is pre-embedded in Dell Wyse thin client devices. It lists support for Windows, macOS, Linux and UNIX. Web monitoring tracks page load, TTFB, FCP, Web Vitals, Apdex, code errors, network latency and bandwidth; browser extensions are available for Chrome, Edge, Firefox and Safari. A 90-day free trial includes a dedicated instance for up to 10,000 endpoints without a credit card. Pricing beyond the trial is on request.

Visit uxmapp.com