Roadmap vs UserJot
Roadmap
roadmap.space
UserJot
userjot.comSide by side
| Figure | Roadmap | UserJot |
|---|---|---|
| Price from | $19/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Product Roadmap Software | 8.5 (#8) | 8.6 (#6) |
| Company size | LinkedIn lists Roadmap.space as a privately held software-development company with 2–10 employees. | Crunchbase places UserJot in the 1–10 employee range and marks it private and for-profit. |
| Headquarters | LinkedIn lists the headquarters as Hoboken, New Jersey, United States. | Shayan Taslim's LinkedIn profile lists Gaithersburg, Maryland, United States. |
| Product | Roadmap describes itself as product management software for capturing feedback, highlighting innovation, reporting progress, and reflecting a customer-centric culture. | UserJot combines customer support and feedback tools, including live chat, feedback boards, a roadmap, and a changelog. |
| Rating on G2 | 1.5 out of 5 from 1 review. | 5.0 out of 5 from 1 review |
| SDKs | The maker maintains public Python, Go, and Node API client repositories on GitHub. | A public beta Swift package provides native feedback, roadmap and updates views for iOS and macOS applications. |
| Security controls | The privacy policy says personal information is encrypted in transit and at rest, access is managed, and penetration testing is performed. | UserJot says it encrypts transmission, uses backups and redundancies, runs CAPTCHA protection and keeps primary infrastructure in the United States. |
| Support | Roadmap offers phone, chat, and email support, with in-app support listed as 9 AM–7 PM Eastern, Monday through Friday, and typical replies within two hours. | The site lists support by email at [email protected]. |
| What it does | Roadmap is product-management software for capturing feedback, highlighting innovation, reporting progress, and communicating product plans. | UserJot combines customer feedback collection, voting boards, roadmaps, changelogs, live chat and product communication for SaaS teams. |
Plans
In their own words
UserJot
UserJot brings feedback management and customer support tools together for web and API use. Teams can collect requests on feedback boards, publish a roadmap and changelog, and place a widget inside their product with feedback, updates, and live chat. Juno answers from a team’s docs and website, then passes unresolved conversations to the team in the same thread; forwarded support email shares an inbox with chats. Requests, votes, statuses, roadmap items, and changelog posts are connected, so teams can update voters when work ships. Claude Code, Cursor, Codex, ChatGPT, and other MCP clients can connect, and the same actions are available through a REST API. Paid plans include Slack integration, though request creation is limited to admins and owners and notifications are read-only. The free plan is free and includes two boards and three admin roles. Starter costs $29 a month; Professional costs $59 a month. Live chat and Juno are in beta and not included in plan prices.