roommaster vs SiteMinder Website Builder
roommaster
roommaster.com
SiteMinder Website Builder
siteminder.comSide by side
| Figure | roommaster | SiteMinder Website Builder |
|---|---|---|
| Price from | $150/mo | $85/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Hotel Website Builders | 8.7 (#4) | 8.4 (#6) |
| Developer documentation | The Zendesk help center exposes an API printing article, 96 setup articles, troubleshooting guidance and 39 SQL-related articles covering tables, views and report writing. | The developer portal provides API documentation, integration requirements, step-by-step guidance, partner lifecycle instructions and an AI documentation assistant. |
| Founded | roommaster's predecessor InnQuest Software says it was founded in 1994 by hotel managers and technology professionals. | 2006 |
| Headquarters | The site lists a Clearwater, Florida address and additional addresses in Canada, Australia, and the UK. | Sydney, Australia |
| Integrations | The integration marketplace lists systems including Booking.com, Airbnb, Expedia, Agoda, QuickBooks, Sage, SiteMinder, ASSA ABLOY, Dormakaba, POS products and payment services. | SiteMinder lists PMS, revenue-management-system, central-reservation-system, OTA and Hotel App Store integrations. |
| Rating on Capterra | 4.3 out of 5 from 130 reviews | 4.2 out of 5 from 257 reviews. |
| Rating on TrustRadius | 9 out of 10 from 2 reviews | No rating: 0 reviews. |
| Security | roommaster states that payment processing is PCI compliant and that it performs security measures intended to reduce abuse, loss, hacking and unauthorized disclosure. | SiteMinder says it is PCI DSS and GDPR compliant and monitors its system 24/7. |
| Support | SoftwareSuggest lists phone, email, live support and training as available support channels. | Every plan includes 24/7 multilingual live chat plus phone and email support; the stated average first response is under two minutes. |
| What it does | roommaster is an all-in-one hospitality platform combining property management, direct booking, channel distribution, payments and guest engagement for hotels, groups, B&Bs, resorts and parks. | SiteMinder Website Builder creates professional, bookable hotel websites without requiring designers or developers. |
Plans
roommaster
- Starter Package$150 a month
- Basic$195 a month
- Custom quotePriced on request
SiteMinder Website Builder
- SiteMinder$85 a month
- SiteMinder Plus$119 a month
- Groups and ChainsPriced on request
- SiteMinder Groups & ChainsPriced on request
In their own words
roommaster
roommaster is a hotel management platform for reservations, front desk operations, billing, housekeeping, payments, distribution, and guest engagement. Its property management system organizes reservations and workflows for independent hotels, hotel groups, B&Bs, resorts, and parks. Revenue tools include a commission-free booking engine, a channel manager, and pricing tools that respond to demand and market conditions. Guests can use the Hotel Guest App for mobile check-in, digital room keys, requests, and access to services during a stay. roommaster Concierge can answer calls, handle bookings and questions, and transfer complex situations to hotel staff. The marketplace advertises 100+ integrations, with examples including Booking.com, Expedia, Airbnb, Sage, and ampliphi. The cloud platform is described as accessible from anywhere and carries a 99.95% uptime guarantee. Maintenance management is supported; lease management is not. The product is available on Android, iOS, and web. Pricing is paid and available by request, with quotes scaled to property size and operational needs. Quotes include implementation, training, data migration, and ongoing support. roommaster says it was created in 1994 and is based in Clearwater, Florida.
SiteMinder Website Builder
SiteMinder Website Builder has no write-up on Specifiction yet; its figures are above.