roommaster vs Vertical Booking
roommaster
roommaster.comVertical Booking
verticalbooking.comSide by side
| Figure | roommaster | Vertical Booking |
|---|---|---|
| Price from | $150/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Hotel Channel Management | 8.6 (#4) | 6.5 (#8) |
| Booking engine | Its booking engine accepts commission-free direct reservations through a property's website and social-media channels. | The booking engine supports direct bookings and can offer guests services and packages in addition to a stay. |
| Company history | The company says roommaster was created in 1994, with its first installation in 1995. | The company says it has supported hospitality businesses since 2006 and became part of the Zucchetti Group in 2017. |
| Headquarters | The site lists a Clearwater, Florida address and additional addresses in Canada, Australia, and the UK. | Bergamo, Italy |
| Integrations | The integration marketplace lists systems including Booking.com, Airbnb, Expedia, Agoda, QuickBooks, Sage, SiteMinder, ASSA ABLOY, Dormakaba, POS products and payment services. | The CRS has APIs for property management system integrations and names Booking.com, Expedia, and Agoda as examples of connected channels. |
| Product | roommaster is a unified hotel management platform for reservations, front desk, billing, housekeeping, bookings, distribution, payments, and guest engagement. | Vertical Booking is a central reservation system for managing hotel distribution and reservations across online and offline sales channels. |
| Support | SoftwareSuggest lists phone, email, live support and training as available support channels. | Customers can contact the help desk by emailing [email protected], which opens a support ticket. |
Plans
roommaster
- Starter Package$150 a month
- Basic$195 a month
- Custom quotePriced on request
In their own words
roommaster
roommaster is a hotel management platform for reservations, front desk operations, billing, housekeeping, payments, distribution, and guest engagement. Its property management system organizes reservations and workflows for independent hotels, hotel groups, B&Bs, resorts, and parks. Revenue tools include a commission-free booking engine, a channel manager, and pricing tools that respond to demand and market conditions. Guests can use the Hotel Guest App for mobile check-in, digital room keys, requests, and access to services during a stay. roommaster Concierge can answer calls, handle bookings and questions, and transfer complex situations to hotel staff. The marketplace advertises 100+ integrations, with examples including Booking.com, Expedia, Airbnb, Sage, and ampliphi. The cloud platform is described as accessible from anywhere and carries a 99.95% uptime guarantee. Maintenance management is supported; lease management is not. The product is available on Android, iOS, and web. Pricing is paid and available by request, with quotes scaled to property size and operational needs. Quotes include implementation, training, data migration, and ongoing support. roommaster says it was created in 1994 and is based in Clearwater, Florida.
Vertical Booking
Vertical Booking is a central reservation system for hotels coordinating reservations and distribution across online and offline sales channels. Its modules include a direct booking engine, channel manager, GDS, central reservation office, metasearch, experience and gift voucher booking, and a booking engine app. The channel manager synchronizes rates and availability with distribution channels through replicative and transactional interfaces. APIs support property management system integrations, with Booking.com, Expedia, and Agoda named as connected channels. The booking engine can offer guests services and packages alongside a stay. The central reservation office helps hotel staff and centralized teams manage quote and booking requests received by phone, email, website forms, or walk-ins. Revenue rules can automate pricing and restrictions as occupancy changes. Real-time reporting includes Excel downloads covering bookings, channels, corporate clients, and room or product distribution. An iOS and Android back-office app supports booking monitoring, rate and availability edits, and sales reports. The company says it serves groups, business and leisure properties, apartments and residences, and independent hotels. Pricing is available on request.