RootCause vs Sankofa Catch
RootCause
therootcause.io
Sankofa Catch
sankofa.devSide by side
| Figure | RootCause | Sankofa Catch |
|---|---|---|
| Price from | $99/mo | $9/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Error Monitoring Software | 7.7 (#21) | 8.8 (#5) |
| Integrations | The feature tour lists Jira, GitHub, and Slack integrations, with email or Slack notifications for errors. | The documented integrations are Sankofa Switch, Deploy, Plan, Slack, PagerDuty and generic webhooks. |
| Purpose | RootCause monitors web applications for errors and lets teams reproduce them using recorded user sessions. | Catch provides error tracking and performance monitoring with crash detection and auto-rollback in under 60 seconds. |
| Security | The privacy policy says the website and service use SSL with 256-bit encryption and that direct server access uses two-factor authentication. | The security page states that data is encrypted in transit with TLS 1.3 and at rest with AES-256-GCM, and that server-side keys are kept behind the customer's KMS. |
| Support | Commercial plans include community forum support; Startup and Business list Premium Support, while Enterprise lists Email Support. | Catch's support documentation says Hobby has no email support, while email support is available from Pro and Slack Connect is available on Growth and Enterprise. |
Plans
RootCause
- Startup$99 a month
- Business (on-premises)$199 a month
- Enterprise (on-premises)$699 a month
Sankofa Catch
- FreeFree
- Starter$9 a month
- Booster pack$10, paid once
- Pro$24 a month
- Growth$60 a month
- EnterprisePriced on request
In their own words
RootCause
RootCause has no write-up on Specifiction yet; its figures are above.
Sankofa Catch
Sankofa Catch provides error tracking and performance monitoring, with crash detection and automatic rollback for eligible React Native OTA bundles. It captures uncaught exceptions, unhandled rejections, native crashes, ANRs, breadcrumbs, transactions, web vitals, and server profiling data. Official SDKs cover Web, Flutter, React Native, Android, iOS, Node, Go, Java, and Python. Events are grouped by exception type, normalized stack trace, and message, or by custom fingerprints. Catch can alert through webhooks, Slack, or PagerDuty; a configured Plan integration can create a ticket when a halt occurs. Source-map support includes JavaScript, iOS dSYM, Android ProGuard or R8 mappings, Android NDK symbols, and Flutter symbols. SDKs can modify or drop events before transmission, and replay PII is masked at capture. Sankofa says data is encrypted in transit and at rest, and the product can run on customer infrastructure using the same binary. The free plan has a 5,000-error monthly limit; paid plans start at $9/mo.