RouteLedger vs Towbook
RouteLedger
route-ledger.com
Towbook
towbook.comSide by side
| Figure | RouteLedger | Towbook |
|---|---|---|
| Price from | $59/mo | $109/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 6 | 5 |
| Spec score · Towing Software | 8.4 (#8) | 8.7 (#4) |
| Impound management | Impound tools record vehicle photos, plates, VINs and reasons, calculate storage fees, track releases and generate lien letters. | Impound Manager records stored vehicles and includes state-required letters, with an Auto Data Direct integration available. |
| Mobile apps | Native driver apps for iOS and Android are marked coming soon; the current alternative is the browser Driver Portal. | iPhone and Android apps support calls, dispatch, status updates, receipts, photos, plate-to-VIN lookup and impound work. |
| Privacy | The privacy policy says RouteLedger does not sell, trade, or rent personal information and describes sharing with service providers, payment processors, and legal authorities where required. | The privacy policy says Towbook will not sell, rent, trade, or use personal or vehicle information except as needed to provide requested services. |
| Purpose | RouteLedger describes itself as an operations platform built for towing and roadside assistance companies, covering dispatch, drivers, impounds, payments, and operations. | Towbook is cloud-based towing, roadside, and impound software for dispatching, impounds, and accounting. |
| Security | Its privacy policy lists 256-bit encryption, role-based access control, and audit logs, and says it uses industry-standard security measures. | Towbook says it uses SSL encryption for many services, account-access verification and recurring reviews of security practices. |
| Support | The site lists email support for Starter, priority support for Growth, dedicated priority support for Scale, and [email protected]. | Towbook states that phone and email support operate 24 hours a day, 365 days a year. |
| Trial terms | The homepage advertises a 30-day trial without a credit card, with cancellation anytime and no long-term contract. | The 30-day free trial includes the full feature suite and requires no credit card on file; the site also says there are no contracts or setup fees. |
| What it does | RouteLedger is a cloud operations platform for towing and roadside-assistance companies covering dispatch, drivers, impounds, payments and reporting. | Towbook is cloud software for towing and recovery businesses covering dispatching, impounds, reporting, invoicing, private-property, police, transport and motor-club work. |
Plans
RouteLedger
- Starter$59 a month
- Starter$59 a month
- Growth$119 a month
- Growth$119 a month
- Scale$249 a month
- Scale$249 a month
Towbook
- Basic$109 a month
- Professional$209 a month
- Ultimate+$319 a month
- Enterprise$429 a month
- Enterprise+Priced on request
In their own words
RouteLedger
RouteLedger has no write-up on Specifiction yet; its figures are above.
Towbook
Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.