SaaSquatch vs Viral Loops
SaaSquatch
saasquatch.comViral Loops
viral-loops.comSide by side
| Figure | SaaSquatch | Viral Loops |
|---|---|---|
| Price from | — | $35/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 0 | 12 |
| Spec score · Customer Referral Software | 7.3 (#10) | 8.2 (#3) |
| Spec score · Referral Management Software | 7.2 (#28) | 8.1 (#10) |
| Founded | 2013 | LinkedIn lists Viral Loops as founded in 2016. |
| Fraud controls | Listed fraud controls include reward limits, email domain checking, automatic flagging, IP blocking, and reward approval workflows. | The platform offers participant banning, disposable-email filtering and fraud-identification tools. |
| Headquarters | The homepage lists 223 E. De La Guerra St., Santa Barbara, CA 93101, USA. | Toronto, Ontario, Canada |
| Integrations | The integrations page lists PayPal, Salesforce, Segment, AppsFlyer, Branch, CrowdIn, Marketo, Recurly, Salesforce Pardot, Stripe, Tango Card, and Zapier. | Documented integrations include Mailchimp, Klaviyo, Mailjet, ActiveCampaign, HubSpot, Google Analytics, Slack, Segment, Salesforce, Marketo, GoHighLevel, Stripe, Brevo, Customer.io, Mixpanel, Zapier, webhooks and custom JavaScript. |
| Security | The mobile product page states that SaaSquatch provides automated program fraud detection and management, SOC 2 Type II and GDPR compliance, and secure widgets, emails, and rewards. | The company’s DPA says the application uses TLS encryption, hashes account passwords, protects login pages against brute force, and uses Cloudflare rate limiting and DDoS protection. |
| Support | The enterprise page lists product documentation, onboarding, success coaching, dedicated support, and SLAs. | All plans list help center access and standard chat and email support; Power adds priority and video support. |
| What it does | SaaSquatch is a referral and loyalty platform for marketers and customer success teams to encourage customer usage and purchases. | Viral Loops is a template-based referral marketing platform for creating, tracking and rewarding customer referrals. |
Plans
Viral Loops
- Start-up (annual billing)$35 a month
- Start-up$49 a month
- Start-up (monthly billing)$49 a month
- Plus (annual billing)$99 a month
- Plus$139 a month
- Plus (monthly billing)$139 a month
- Growing (annual billing)$159 a month
- Growing$229 a month
- Growing (monthly billing)$229 a month
- Power (annual billing)$279 a month
In their own words
SaaSquatch
SaaSquatch is a referral and loyalty platform for marketers and customer success teams working to encourage customer usage and purchases. It supports customized, automated programs in web and mobile apps, post-purchase pages, and dedicated website pages. Teams can use unique referral links and codes, branded widgets and emails, tiered or time-based offers, leaderboards, reward exchanges, and analytics. Rewards can be tied to custom user behaviors and include gift cards, points, credit, discounts, product features or upgrades, custom rewards, and cash through third-party integrations. Listed fraud controls include reward limits, email-domain checks, automatic flagging, IP blocking, and approval workflows. Developer access includes webhooks plus REST and GraphQL APIs. Integrations listed include PayPal, Salesforce, Segment, AppsFlyer, Branch, CrowdIn, Marketo, Recurly, Salesforce Pardot, Stripe, Tango Card, and Zapier. Mobile referral programs can use AppsFlyer and Branch deep linking for attribution. Enterprise support includes documentation, onboarding, success coaching, dedicated support, and SLAs; the enterprise page states 99.99% system uptime. SaaSquatch describes its platform as serving enterprise organizations. Pricing is available on request. It was founded in 2013 and has been acquired by impact.com.
Viral Loops
Viral Loops has no write-up on Specifiction yet; its figures are above.