Sadakom vs Superchat
Sadakom
sadakom.comSuperchat
superchat.comSide by side
| Figure | Sadakom | Superchat |
|---|---|---|
| Price from | 199 SAR/mo | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 6 |
| Spec score · Review Management Software | 7.8 (#100) | 9.3 (#2) |
| Free plan | No | Yes |
| Integrations | Sadakom syncs with Google Business Profile and supports customer-list imports plus API and webhook integrations. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Review management | Google reviews and private feedback appear in one inbox, where businesses can reply to Google reviews and receive alerts. | Users can combine Google, ProvenExpert, Trustpilot and other review portals, send invitations and monitor ratings centrally. |
| Review sources | Google Business Profile / Google Reviews | Google,ProvenExpert,Trustpilot,and custom links |
| Support | Support is available by email on every plan, with priority chat on Pro and Agency; the help center says replies arrive within one business day. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
Sadakom
- Starter199 SAR a month
- Pro399 SAR a month
- Agency999 SAR a month
- EnterprisePriced on request
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.