Salesforce Data 360 vs SAP Analytics Cloud
Salesforce Data 360
salesforce.comSAP Analytics Cloud
sap.comSide by side
| Figure | Salesforce Data 360 | SAP Analytics Cloud |
|---|---|---|
| Price from | $20/mo | $36/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Customer Data Platforms | 7.3 (#36) | 8.6 (#8) |
| Integrations | Salesforce lists 200+ connectors, including connections to Salesforce clouds, MuleSoft, databases, and third-party apps. | Named data sources include SAP HANA, SAP S/4HANA, SAP BW/4HANA, SAP BusinessObjects, SQL, OData, and Google BigQuery. |
| Security | Salesforce describes Data 360 as built on Hyperforce and says its trust documentation covers service architecture, security and privacy audits and certifications, and applicable controls. | The product supports user, role, and access administration, and its help documentation describes single sign-on and folder access and privacy settings. |
| Support | Salesforce’s Standard Success Plan is included in all licenses and provides knowledge articles, documentation, Trailhead, and the Trailblazer Community. | SAP identifies partner specialists, SAP experts, and its extended developer community as support resources for deployment and questions. |
Plans
Salesforce Data 360
- Profiles$240 a year
- Enterprise Profiles$420 a year
- Flex CreditsPriced on request
SAP Analytics Cloud
- Business Intelligence$36 a month
- SAP Analytics CloudPriced on request
In their own words
Salesforce Data 360
Salesforce Data 360 brings fragmented information from external data lakes, websites, legacy systems, and other sources into unified Customer 360 profiles for Salesforce applications and Agentforce. Its Zero-Copy architecture accesses data where it already resides rather than moving or duplicating it. The service handles structured and unstructured data, including documents, images, and streaming events, and reconciles identities across sources. Teams can create calculated insights, segments, and predictive models, then use Flow to trigger actions. Salesforce lists more than 200 connectors spanning Salesforce clouds, MuleSoft, databases, and third-party applications. Batch ingestion and zero-copy integrations are free, while specified Data 360 actions are charged. Salesforce customers can provision it free with limited storage and consumption credits. Profiles costs $240 a year per 1k profiles; Enterprise Profiles costs $420 a year per 1k profiles. Flex Credits costs what you agree with the maker per 100k credits. Licenses are add-ons to a Salesforce org license.
SAP Analytics Cloud
SAP Analytics Cloud brings business intelligence, analytics and enterprise planning together in a cloud service. It supports financial, supply chain and operational planning, with real-time data refresh, scheduled reports, embedded analytics, natural-language queries and row-level security. Joule can automate reports, model scenarios, surface insights and handle analytics and planning tasks through conversation. More than 100 prebuilt business content packages are available across lines of business. Named data sources include SAP HANA, SAP S/4HANA, SAP BW/4HANA, SAP BusinessObjects, SQL, OData and Google BigQuery. Live connections analyze data at its source without replication; import connections bring data in for modeling. The service offers web, iOS and Android access and hybrid deployment. Mobile apps require an SAP Analytics Cloud account and mobile services enabled by the user's IT department. Pricing is on request, and there is no free plan. A no-cost 30-day trial uses sample data on a shared tenant and excludes some administration, customization, master data management and integration capabilities.