Salesforce Experience Cloud vs SitecoreAI Conversion Optimization
Salesforce Experience Cloud
salesforce.com
SitecoreAI Conversion Optimization
sitecore.comSide by side
| Figure | Salesforce Experience Cloud | SitecoreAI Conversion Optimization |
|---|---|---|
| Price from | $2/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 11 | 2 |
| Spec score · Digital Experience Platforms | 8.3 (#7) | 7.7 (#14) |
| Spec score · Digital Experience - Midmarket Software | 8.2 (#11) | 7.6 (#20) |
| Company headquarters | Salesforce lists its headquarters at Salesforce Tower, 415 Mission Street, San Francisco, California 94105, United States. | LinkedIn lists Sitecore headquarters in Manchester, New Hampshire, United States. |
| Company size | LinkedIn lists Salesforce as a public software-development company with more than 10,001 employees. | LinkedIn lists Sitecore as a privately held software-development company with 1,001–5,000 employees. |
| Compliance | Salesforce maintains compliance certifications and attestations through its Compliance site. | The Trust Center lists SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, ISO 42001, HIPAA, IRAP, TISAX and PCI DSS SAQ D. |
| Founded | 1999 | LinkedIn lists Sitecore's founding year as 2001. |
| Headquarters | San Francisco, California, United States | Salem, New Hampshire, United States |
| Purpose | Experience Cloud creates branded digital experiences such as portals, help forums, support communities, and sites for customers, partners, and employees. | SitecoreAI Conversion Optimization combines real-time personalization, on-site search, A/B/n testing, and page-level analytics using the same live visitor data. |
| Rating on Gartner Peer Insights | 4.3 out of 5 from 348 reviews | The opened Gartner page displays a 4.4 rating but currently shows 0 reviews in its rendered review count. |
| Rating on Trustpilot | 1.5 out of 5 from 660 reviews | Sitecore has a TrustScore of 3.6 out of 5 from 1 review. |
| Rating on TrustRadius | 8.3 out of 10 from 452 reviews and ratings | Sitecore Digital Experience Platform has 48 reviews; displayed reviews include ratings of 10 out of 10 and 9 out of 10. |
| Security | Salesforce documents options including clickjack protection, user authentication, data encryption, Content Security Policy, and Lightning Locker for Experience Cloud sites. | Sitecore describes 24×7 security monitoring, vulnerability management, external penetration testing, and a secure development program aligned with Microsoft's Security Development Lifecycle. |
| What it does | Experience Cloud creates digital experiences for customers, partners, and employees, including branded portals, forums, and websites connected to business data. | SitecoreAI Conversion Optimization combines personalization, A/B/n testing, analytics and search to improve digital-experience performance. |
Plans
Salesforce Experience Cloud
- Mobile Publisher for Experience Cloud (login)$2 a month
- Login Edition for Learners and Alumni$3.75 a month
- Employee Portal — Login$4 a month
- Login Edition for Partners$5 a month
- Mobile Publisher for Experience Cloud$5 a month
- Mobile Publisher for Experience Cloud (member or employee)$5 a month
- Employee Portal — Named User$8 a month
- Member Edition for Learners and Alumni$8.75 a month
- Member Edition for Partners$12.50 a month
- CRM Analytics for Community (Experience Cloud)$25 a month
SitecoreAI Conversion Optimization
- SitecoreAI Conversion OptimizationPriced on request
- SitecoreAI plansPriced on request
In their own words
Salesforce Experience Cloud
Salesforce Experience Cloud creates branded digital experiences for customers, partners, and employees, including account portals, partner sites, help centers, support communities, and custom sites. Organizations can build with no-code tools and templates, low-code tools, or programmatic development. Sites use Salesforce org data and can connect with Sales, Service, Marketing, Commerce, and Industries applications. Salesforce describes adding Agentforce agents to automate workflows, answer questions, and guide visitors. The platform is available through web, Android, iOS, and APIs. Mobile Publisher can turn Aura and LWR sites into branded Google Play and Apple App Store apps, requiring its own license. Experience Builder sites do not run in the Salesforce mobile app, but work in supported mobile browsers or branded apps. Security options include authentication, encryption, clickjack protection, Content Security Policy, and Lightning Locker. Listed plans include prices from $2.00 per month, with annual billing terms; other editions and terms vary.
SitecoreAI Conversion Optimization
SitecoreAI Conversion Optimization has no write-up on Specifiction yet; its figures are above.