Salesforce Experience Cloud vs Stack9
Salesforce Experience Cloud
salesforce.comStack9
stack9.infoSide by side
| Figure | Salesforce Experience Cloud | Stack9 |
|---|---|---|
| Price from | $2/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 11 | 1 |
| Spec score · Digital Experience Platforms | 8.3 (#7) | 6.9 (#23) |
| Compliance | Salesforce maintains compliance certifications and attestations through its Compliance site. | April9 says it holds ISO 27001 certification; it states Stack9 itself is not SOC 2 certified and that IRAP applies to a specific engagement, not the product. |
| Headquarters | San Francisco, California, United States | Brisbane, Queensland, Australia |
| Security | Salesforce documents options including clickjack protection, user authentication, data encryption, Content Security Policy, and Lightning Locker for Experience Cloud sites. | The maker says data is encrypted at rest and in transit, databases are isolated in private network subnets, and access is governed by role-based and row-level controls. |
| Support | The Standard Success Plan is included in all licenses and provides self-guided resources, knowledge articles, documentation, Trailhead, and the Trailblazer Community. | Stack9 support is delivered by April9’s onshore Australian team, with a base package described as SLA-backed and tiered by severity. |
Plans
Salesforce Experience Cloud
- Mobile Publisher for Experience Cloud (login)$2 a month
- Login Edition for Learners and Alumni$3.75 a month
- Employee Portal — Login$4 a month
- Login Edition for Partners$5 a month
- Mobile Publisher for Experience Cloud$5 a month
- Mobile Publisher for Experience Cloud (member or employee)$5 a month
- Employee Portal — Named User$8 a month
- Member Edition for Learners and Alumni$8.75 a month
- Member Edition for Partners$12.50 a month
- CRM Analytics for Community (Experience Cloud)$25 a month
In their own words
Salesforce Experience Cloud
Salesforce Experience Cloud creates branded digital experiences for customers, partners, and employees, including account portals, partner sites, help centers, support communities, and custom sites. Organizations can build with no-code tools and templates, low-code tools, or programmatic development. Sites use Salesforce org data and can connect with Sales, Service, Marketing, Commerce, and Industries applications. Salesforce describes adding Agentforce agents to automate workflows, answer questions, and guide visitors. The platform is available through web, Android, iOS, and APIs. Mobile Publisher can turn Aura and LWR sites into branded Google Play and Apple App Store apps, requiring its own license. Experience Builder sites do not run in the Salesforce mobile app, but work in supported mobile browsers or branded apps. Security options include authentication, encryption, clickjack protection, Content Security Policy, and Lightning Locker. Listed plans include prices from $2.00 per month, with annual billing terms; other editions and terms vary.