Salesforce Health Cloud vs ZynReach Healthcare CRM
Salesforce Health Cloud
salesforce.com
ZynReach Healthcare CRM
zynreach.comSide by side
| Figure | Salesforce Health Cloud | ZynReach Healthcare CRM |
|---|---|---|
| Price from | $350/mo | $29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 9 | 3 |
| Spec score · Healthcare CRM Software | 8.6 (#4) | 7.5 (#15) |
| Headquarters | San Francisco, California, United States | Giza Governorate, Egypt |
| Integrations | Salesforce says Health Cloud integrates with all major EHRs to activate data in real time. | Listed integrations include Google Workspace, Microsoft 365, Stripe, QuickBooks, Zendesk, Intercom, Looker, Google Analytics, Slack, Microsoft Teams, a REST API, and webhooks. |
| Support | The pricing page says Premier Success is included with Health Cloud Sales & Service Core; its benefits include 24/7 support, expert coaching and education, and tailored assessments. | The pricing page lists community support for Starter, priority support for Growth, and a dedicated customer success manager for Enterprise. |
Plans
Salesforce Health Cloud
- Health Cloud Enterprise$350 a month
- Health Cloud Sales & Service Core$350 a month
- Health Cloud Sales & Service Advanced$525 a month
- Health Cloud Unlimited$525 a month
- Health Cloud Sales Max$700 a month
- Health Cloud Service Max$700 a month
- Health Cloud Sales & Service Max$725 a month
- Health Cloud Agentforce 1 for Sales$750 a month
- Health Cloud Agentforce 1 for Service$750 a month
ZynReach Healthcare CRM
- Starter$29 a month
- Growth$79 a month
- EnterprisePriced on request
In their own words
Salesforce Health Cloud
Salesforce Health Cloud brings clinical and nonclinical data together to support care collaboration, personalized care, and automated health operations. It combines clinical records with other patient information to create an actionable view alongside an electronic health record (EHR); Salesforce describes it as a layer for engagement, data aggregation, and collaboration that extends an EHR. Integrated Care Management supports whole-person care with flexible care plans and AI-powered assessment suggestions. Provider workflows cover patient access, referrals, scheduling, outreach, and coordination. Home Health adds automated scheduling, mobile offline assessments, and medication management. Health Cloud supports bidirectional data flow through FHIR APIs and pre-built integrations, and Salesforce says it integrates with all major EHRs to activate data in real time. Salesforce states that Health Cloud is HIPAA compliant and lists standards including HIPAA, HL7 FHIR, HITRUST, FedRAMP, GDPR, and NHS DCB 0129. Salesforce says patient data is not used to train public models and describes guardrails and human-in-the-loop controls for governed AI. Plans start at $350/user/mo, billed annually; a 30-day trial is available.
ZynReach Healthcare CRM
ZynReach Healthcare CRM has no write-up on Specifiction yet; its figures are above.