Salesforce Marketing Cloud Engagement vs Userpilot
Salesforce Marketing Cloud Engagement
salesforce.comUserpilot
userpilot.comSide by side
| Figure | Salesforce Marketing Cloud Engagement | Userpilot |
|---|---|---|
| Price from | $2,000/mo | $299/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Customer Engagement Software | 7.8 (#10) | 7.9 (#9) |
| Founded | 1999 | 2019 |
| Headquarters | San Francisco, California, United States | Austin, Texas, United States |
| Integrations | Marketing Cloud Connect links Engagement with Salesforce Sales or Service Cloud, including the ability to send tracking data to those clouds. | Userpilot lists HubSpot, Salesforce, Segment, Google Tag Manager, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs as integrations. |
| Security | Marketing Cloud Engagement supports MFA, SAML 2.0 single sign-on, data-at-rest encryption, secure API and SFTP connections, and an Audit Trail. | Userpilot states that it has SOC 2 Type II certification and supports GDPR and HIPAA compliance. |
| Support | The included Standard Success Plan provides access to knowledge articles, documentation, Trailhead, and the Trailblazer Community. | The pricing comparison lists email support and live chat, with phone support shown as an enterprise service. |
Plans
Salesforce Marketing Cloud Engagement
- Pro+$2,000 a month
- Corporate+$5,500 a month
- Enterprise+$30,000 a month
- Pro+$2,000 a month
- Corporate+$5,500 a month
- Enterprise+$30,000 a month
In their own words
Salesforce Marketing Cloud Engagement
Salesforce Marketing Cloud Engagement has no write-up on Specifiction yet; its figures are above.
Userpilot
Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behavior, and take action without writing code. Its no-code tools include product tours, checklists, tooltips, and modals. Teams can analyze funnels, feature adoption, and cohorts without SQL, and trigger NPS, CES, CSAT, or custom surveys based on user behavior. Session replay shows clicks and scrolls, with filters by segment or funnel step. AI Agent Lia can answer product-data questions, analyze feedback, and build guides from prompts. Web installation is available through JavaScript, Segment, or Google Tag Manager; the Mobile SDK supports native iOS and Android engagement and several cross-platform frameworks. Integrations include HubSpot, Salesforce, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs. Userpilot lists SOC 2 Type II certification and support for GDPR and HIPAA compliance. There is no free plan. Starter costs $299 a month; Growth costs $849 a month, and a 14-day trial is listed.