Salesforce Order Management vs Veeqo
Salesforce Order Management
salesforce.com
Veeqo
veeqo.comSide by side
| Figure | Salesforce Order Management | Veeqo |
|---|---|---|
| Price from | — | $19/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Multichannel Ecommerce Software | 8.5 (#8) | 9.3 (#1) |
| Automation rules | Yes | Yes |
| Company legal name | Crunchbase identifies the legal name as Salesforce, Inc. | Crunchbase identifies the legal entity as Veeqo Limited and lists Matthew Warren as founder. |
| Company size | LinkedIn lists Salesforce as having 10,001 or more employees. | LinkedIn lists Veeqo as a 201–500 employee software-development company founded in 2013 with headquarters in Swansea. |
| Free plan | No | Yes |
| Integrations | Salesforce lists native Service Cloud integration, B2C and B2B Commerce preintegration, payment and tax gateways, shipping aggregators, AppExchange apps, and MuleSoft or partner integrations. | The integrations page lists connections including Amazon, eBay, Shopify, Walmart, WooCommerce, TikTok Shop, UPS, USPS, FedEx, DHL, and NetSuite. |
| Rating on Apple App Store | 4.8 out of 5 from 352K ratings | 1.6 out of 5 from 17 ratings |
| Rating on G2 | 4.2 out of 5 from 121 reviews | 4.5 out of 5 from 47 reviews |
| Rating on Google Play | 3.5 out of 5 from 59.9K reviews | 2.4 out of 5 from 43 reviews |
| Rating on Trustpilot | 1.3 out of 5 from 659 reviews | 2.0 out of 5 from 307 reviews |
| Rating on TrustRadius | 7.9 out of 10 from 534 reviews and ratings | 9.9 out of 10 from 4 reviews |
| Support | The Standard Success Plan is included in all licenses and provides access to knowledge articles, documentation, Trailhead, and the Trailblazer Community. | Veeqo says its Vera AI support agent is available 24/7 and human experts are available 17 hours on weekdays and 9.5 hours on weekends. |
| What it does | Salesforce Order Management centralizes order capture, fulfillment, shipping, payments, invoicing, servicing, cancellations, returns, exchanges, refunds, and reshipments. | Veeqo is cloud software for multichannel ecommerce shipping, inventory, orders, returns and warehouse operations. |
Plans
Salesforce Order Management
- Order VisibilityPrice not published
- Order VisibilityPriced on request
- GrowthPrice not published
- GrowthPriced on request
- Salesforce Order Management — GrowthPriced on request
- Salesforce Order Management — Order VisibilityPriced on request
In their own words
Salesforce Order Management
Salesforce Order Management manages orders through fulfillment and post-purchase service across B2B Commerce, B2C Commerce, and other channels. Its tools cover order visibility, routing, inventory, delivery estimates, fulfillment workflows, and returns. Agentic Order Routing can help resolve fulfillment exceptions and select fulfillment paths; Agentic Order Support provides self-service for order status, cancellations, and returns. Service agents can view order history, customer records, payment terms, and service tools together, and can complete customer transactions from the service console. Distributed Order Management provides drag-and-drop workflows, including starts from prebuilt supply chain workflows. Delivery estimates can use inventory, sourcing locations, and carrier transit times, and appear on product pages and checkout. Inventory availability can also appear on product detail pages and channels such as web-based chat. Salesforce lists prebuilt Commerce Cloud integration, Service Cloud integration, and B2C and B2B Commerce preintegration. It is a paid product with pricing on request and no free plan.
Veeqo
Veeqo brings ecommerce listings, inventory, and shipping operations together across stock locations. Its free Shipping plan includes unlimited shipments, bulk shipping for up to 100 orders in one click, and a rate shopping API. Shipping tools also include label printing, shipment tracking, a returns portal, and shipping automation. The Inventory plan adds automated inventory sync across channels, demand forecasting, digital picking, and unlimited monthly listings. Listed connections include Amazon, eBay, Shopify, Walmart, WooCommerce, TikTok Shop, UPS, USPS, FedEx, DHL, and NetSuite; Wayfair, Alibaba, Mirakl, Best Buy, Squarespace, and Faire are marked as coming soon. Sellers can manage and ship orders from multiple channels without selling on Amazon. Veeqo says shipping labels can earn customers up to 5% back in Veeqo Credits and that OTDR and claims protection is included in Shipping. Pricing lists Shipping at free, Inventory at $19/month, and High Volume at $350/month; monthly costs depend on order volume.