Salesforce Public Sector Solutions vs SeeClickFix 311 CRM
Salesforce Public Sector Solutions
salesforce.comSeeClickFix 311 CRM
seeclickfix.comSide by side
| Figure | Salesforce Public Sector Solutions | SeeClickFix 311 CRM |
|---|---|---|
| Price from | $275/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Public Sector Software | 6.0 (#11) | 7.7 (#4) |
| Spec score · Public Sector CRM Software | 6.0 (#23) | 7.7 (#12) |
Plans
Salesforce Public Sector Solutions
- Public Sector Foundation - Advanced Enterprise Edition$275 a month
- Public Sector Foundation - Advanced Unlimited Edition$500 a month
- Public Sector Foundation - Advanced - Field Service Enterpri$350 a month
- Public Sector Foundation - Advanced - Field Service Unlimite$600 a month
- Public Sector Service - Agentforce 1 Edition$700 a month
In their own words
Salesforce Public Sector Solutions
Salesforce Public Sector Solutions has no write-up on Specifiction yet; its figures are above.
SeeClickFix 311 CRM
SeeClickFix 311 CRM is a cloud service for local governments handling resident service requests and inquiries. Residents can submit requests through a mobile app, web portal, chatbot, or phone call; submissions enter a shared inbox for staff. Staff can route cases by location and category, merge duplicate requests, and use collaborative workflows to track resolution. The platform provides automated status updates, request tracking, and two-way resident communication. It includes case management, multichannel outreach, and more than 20 API-driven integrations covering asset management, code enforcement, GIS, and customer service. Open311 and SeeClickFix APIv2 are available, while private organizational API access may require a separate license. The APIs do not use webhooks, and custom API development or consultation is not provided. Organization members can open CRM features from the mobile app in a mobile browser. The Starter Package supports up to five user licenses. Pricing is custom and supplied after discussing organizational needs.