SAMS CRM vs Xale
SAMS CRM
samsglobal.co.ukXale
xale.inSide by side
| Figure | SAMS CRM | Xale |
|---|---|---|
| Price from | £1.04/mo | ₹499/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 2 | 3 |
| Spec score · Student Recruitment Software | 7.1 (#23) | 7.7 (#10) |
| Application tracking | Decision Pending views highlight outstanding actions and bottlenecks in application decisions. | Each university application is tracked as its own deal with its own stage, owner and payments. |
| Headquarters | Sheffield, United Kingdom | Kozhikode, Kerala, India |
| Security | The maker says data at rest uses AES-256 encryption and data in transit uses FIPS-140-2 encryption over secure socket connections. | The features page states that Xale uses database-level row isolation, JWT authentication with rotating refresh tokens, bcrypt password hashing and AES-256 encryption at rest. |
| Support | The product page invites prospective customers to book a full, no-obligation demo. | Basic includes email support with a 24-hour SLA; Pro includes priority WhatsApp and email support. |
Plans
In their own words
SAMS CRM
SAMS CRM has no write-up on Specifiction yet; its figures are above.
Xale
Xale is a CRM for study-abroad consultancies and education teams, bringing leads, university applications, calls, WhatsApp conversations and payments into one workspace. Each university application is tracked as a deal with its own stage, owner and payments. Teams can also run parallel workflows for loans, interview preparation and visa filing, assigning steps, access, ownership and follow-up to each. The CRM lists 26 automation actions, with logged runs and automatic retries after failures. Its Custom Report Builder covers leads, deals, calls, follow-ups, activity and payments, and report cells open the underlying rows. Integrations include WhatsApp Cloud API with Coexistence, Wati, Gallabox, UrbanChat, Meta Lead Ads, Gmail sending and TeleCMI cloud telephony. The iOS and Android apps support offline use and sync after reconnecting; the Android app can attach phone recordings to synced counsellor calls. Xale says it uses database-level row isolation, rotating JWT refresh tokens, bcrypt password hashing and AES-256 encryption at rest. It describes itself as GDPR and DPDP compliant, with SOC 2 Type II in progress. Plans start at ₹499/mo, with 18% GST added.