Sandeshly vs WhatFlow
Sandeshly
sandeshly.comWhatFlow
whatflow.techSide by side
| Figure | Sandeshly | WhatFlow |
|---|---|---|
| Price from | ₹999/mo | $4.99/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 6 |
| Spec score · WhatsApp Marketing Software | 8.8 (#11) | 7.4 (#38) |
| Compliance | Sandeshly says it is not currently certified to ISO 27001 or SOC 2, and customers are responsible for obtaining contact opt-in consent. | The security page claims GDPR, UK GDPR, and CCPA compliance and says data erasure webhooks run within 48 hours after uninstallation or a customer request. |
| Integrations | The maker lists Meta WhatsApp Business Cloud API, Meta lead forms, click-to-WhatsApp, inbound webhooks, and an inbound-lead API. | The integrations page lists Shopify Flow, Judge.me, Klaviyo, Gorgias, Loox, and Recharge integrations. |
| Product | Sandeshly is a WhatsApp Marketing and CRM platform built on the official Meta WhatsApp Business Cloud API. | WhatFlow provides WhatsApp marketing, customer support, and order automation tools for Shopify merchants. |
| Security | The privacy policy says WhatsApp access tokens are encrypted at rest, passwords are bcrypt-hashed, and TLS is used when deployed behind a properly configured TLS terminator. | The security page says credentials are encrypted at rest with AES-256-GCM and traffic uses TLS 1.3. |
Plans
WhatFlow
- Starter$4.99 a month
- Plus$9.99 a month
- Growth$29 a month
- Scale$49.99 a month
- Ultimate$99 a month
- FreePrice not published
In their own words
WhatFlow
WhatFlow is a web service for Shopify merchants using WhatsApp for marketing, customer support, and order automation. It can send order confirmations and fulfillment alerts, and apply automatic reply rules. For abandoned checkouts, it offers a three-stage recovery sequence with dynamic coupons and one-click cart restoration. WhatFlow Inbox lets support teams manage shared WhatsApp conversations alongside Shopify customer and order context. FlowSense uses purchase history, browsing affinities, and support interactions to provide tailored recommendations and answers. Listed integrations include Shopify Flow, Judge.me, Klaviyo, Gorgias, Loox, and Recharge. Merchants need their own Meta Business API account to connect through the Official Meta Cloud API. A Free plan is listed, and paid plans begin at $4.99 a month; paid plans have message usage charges, and Meta conversation fees are billed directly by Meta according to recipients’ countries, without a WhatFlow markup. Paid plans include a seven-day trial with access to features and templates. WhatFlow says credentials are encrypted at rest and traffic uses TLS 1.3, and that it does not share customer contact lists for third-party advertising. Its security page claims GDPR, UK GDPR, and CCPA compliance.