Saneops vs SolarWinds Incident Response
Saneops
saneops.inSolarWinds Incident Response
solarwinds.comSide by side
| Figure | Saneops | SolarWinds Incident Response |
|---|---|---|
| Price from | Free | $1.25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Alert Management Software | 8.1 (#12) | 7.9 (#16) |
| Integrations | The site lists Grafana, Datadog, PagerDuty, Prometheus, Slack, Microsoft Teams, OpsGenie, Zenduty, Claude, OpenAI, Ollama and generic webhooks. | The integrations page lists a public API, email, outgoing webhooks, and a Terraform provider. |
| Intended users | The maker describes Saneops as built for organizations with 50–500 engineers that cannot justify a dedicated AIOps team. | The pricing FAQ describes product users as engineers, site reliability engineers, systems engineers, or others who handle incident management and on-call. |
| Support | The FAQ says critical business-hours issues receive a response in under an hour and off-hours issues the same day. | The company site lists technical support, documentation, training, and a user community as customer resources. |
Plans
SolarWinds Incident Response
- Pro$15 a year
- Premium$24 a year
- EnterprisePriced on request
In their own words
Saneops
Saneops is an AIOps platform for DevOps and SRE teams that correlates and deduplicates alerts and drafts root-cause analyses for incidents. It groups alerts by time window and label similarity, with thresholds adjustable for each tenant. Matching payloads are deduplicated using content hashes, and CEL-based rules can drop known-noise alerts. For incident analysis, teams can provide their own Claude, OpenAI, or Ollama keys. Listed integrations include Grafana, Datadog, PagerDuty, Prometheus, Slack, Microsoft Teams, OpsGenie, Zenduty, those LLM services, and generic webhooks. Saneops offers hosted cloud use and a self-hosted Docker image that can run air-gapped. The maker says self-hosted alert data stays within the customer's network and secrets are encrypted at rest; listed controls include bcrypt passwords, tenant isolation, and rate limits. The free tier includes 1,000 alerts per month without a credit card. A separate closed beta gives ten design partners the full product free for 60 days in exchange for feedback and a weekly 30-minute sync. Post-beta pricing has not been finalized.
SolarWinds Incident Response
SolarWinds Incident Response has no write-up on Specifiction yet; its figures are above.